The Huron Expositor, 1979-04-19, Page 3612 CAR CARE SECTIOP1
Talk is cheap, goes 'hook" cliche. But when it comes
to caring for your car, failure to talk can prove expen-
sive indeed.
• The nation is payingneedlessly an exorbitant price
in wasted fuel, deteriorated air quality and avoid-
able accidents, One reason for this stems from a break-
down in customer -mechanic dialog.
As a case in point, the average car owner tends to
neglect proper maintenance of his or her car. We know
_that nearly SO percent of all cars on the road today are '-
' undermaintained in areas affecting efficient use of fuel,
emission control and optimumperformance.
Basic service lacking
In addition, an unhealthy percentage of automobiles
" lacks basic service to assure maximum safety of opera=
tion.
A major root cause of the situation can be rectified
by getting the motorist and the mechanic on the sable
wave length.
sails( lion
the key to service ac is effective commun -
cation. It depends on an accurate as possible deserip-
don by the motorist of whatE the problem is,
, When the motorist and the mechanic understand
one another, there is :thigh rate'of customer satisfac-
tion with the job done, the survey states.
After all, an autonnobile.can't taik. It lacksthe ability
to tell a mechanic what ails it. The person who drives
that automobile has the responsibility to describe what
the problem is, how long it has been occurring and when
it occurs. The service mechanic must understand this.
- description and provide competent maintenance guid-
ance in return. • 1 I
It as unreasonable to expect a mechanic to identify
.• . ,
ea,
1�
W
amt correct a cooling system problem when you drove
in complaining about the brakes. It is equally unreason-
able of the mechanic to expect an engineer's explana-
tion of a problem from average customers.
To establish such communication, it is most impor-
tant that the motorist keep a record of nil services
performed on the car. By doing so, the motorist can
avoid duplication of services such as a mechanic's in-
stalling a new Set of spark plugs when plugs were
installed only a few weeks previously.
And ma, themotorist, have a right to expect
these basics front your mechanic
Contact from the mechanic before work is begun,
if any problem beyond the ones you complained of
are discovered. The same goes for any cost estimates
much beyond the original estimate. °
• Return of any parts replaced. You may not want
to keep a grea.se-coated set of old shocks, but you
should at least be allowed to examine them.
. ResPect from the !mechanic who should never
overestimate your knowledge or underestimate your
intelligence. A •
Now that the appealing time for motoring, the warm
weather vacation period is upon us, getting vont car in
conditiOn for the road makes sense. This newspaper
section is intended to provide you with information to
make you more aware of what it takes to care for your
car.
Happy motoring
• By using this information and your own common
sense to communicate effectively with those who ser-
vice your car, yon'll enjoy happy motorng motoringin the
months to come. -
Over cups of coffee, a motorist said a mechanic discuss neded
' service work on her car. By bringing in records orprevious
work done and a -"diary" of maintenance she can assist the
service man las a proper diagnosis ofthe problem.
mann
TIRE
cylinder'
95' Most 8
Parts* cylinder
& Labor
. • . , , .
• „
Parts:* •
& Labor
Parts*
&Labor
ENGINE ANALYSIS included
*We Supply and Instill: New Turbo -Fire Spark Plugs; New Rotor; New Points and
Condenser (points and condenser not required on Electronic Ignition).
We Test or Check. Compression of each_cylinder; Battery.; All ignition circuits; gnition
coil output; High-tension leads; Starter and cirCuitry; Alternator output; Voltage
regulator; Distributor cap; Rotor gap voltage; Ballast resistor; Pickup/Reluctor gap; Heat
riser valve; Manifold vacuum, Exhaust emission system; PCV valve; Air and fuel filters;
• All hoses and belts •
We adjust: Timing -Carburetor; Carbitretor linkage and Dwell Angle.
And we clean and inspect the battery terMinalS. •
• Additional Parts and installation:Extra—if required
ASSOCIATE 57011E Use Your
Canadian Tire Card
or Save with
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Seaforth