Clinton News Record, 2015-07-29, Page 1010 News Record • Wednesday, July 29, 2015
The Clinton Bell telephone exchange
Just four years after Alex-
ander
lexander Graham Bell
invented the telephone,
Joseph Yuill leased a private
phone line from Melville
Bell, Alexander's father, on
July 26, 1879. The miracle of
carrying a voice through the
wires had arrived in Clinton.
With 11 subscribers, a tel-
ephone switchboard
exchange was established in
Clinton in January 1885 in
the rear of William Jackson's
Gents' Furnishings Store on
Victoria Street.
When the long distance
line from Stratford opened,
a "telephone concert" was
given. The News Record
marvelled that "the music
could be heard more dis-
tinctly than if one were
beside" the orchestra. The
Huron History
Dave Yates
Huron News -Record
boasted its office had a tele-
phone and could "now
whisper to our neighbours
in town and Goderich."
As the early phone sys-
tems were "party lines"
where several telephones
were connected to the same
line, the telephone Directo-
ries included sensible
advice on phone etiquette.
Under "Imperative Rules;
the 1885 Directory warned
that "if the person you call
does not answer the first
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time, do not call more than
twice" as "unnecessary ring-
ing is a nuisance to all along
the line." Users were also
told to avoid listening in on,
let alone interrupting, the
conversation of others as it
was considered a "very great
annoyance."
As Bell's Clinton agent,
Jackson managed both his
store and the switch-
board. The hours of opera-
tion were limited as the
switchboard was open
Monday to Saturday from 8
a.m. to 8 p.m. and from 10
a.m. to noon and 2 p.m. to 4
p.m. on Sundays and holi-
days. It was not until May 1,
1899 that Clinton received
24 hour phone service.
In 1887, Robert Coates took
over as Bell agent and oper-
ated the switchboard
exchange from his Albert
Street jewelry store. Two years
later, J. B. Rumball became
the Bell agent. After a fire
destroyed his building in
1892, Rumball relocated the
switchboard to another
building on Albert Street
where it remained unti11956.
With 39 telephones listed
in the Clinton exchange by
1894, Rumball was the first
full time Bell agent. In the
phone system's early days,
the caller turned a crank on
the side of the telephone's
wood box chassis. The crank
"rang up" the operator at the
switchboard exchange who
asked the caller for the
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name of the intended sub-
scriber. The operator
inserted the caller's wire
into the appropriate switch-
board plug, which caused
the telephone's clapper bells
to ring at the other end of
the line. In the early years,
there were so few tele-
phones that only a name
rather than a number was
needed.
In 1894, a system of
phone numbers was put in
place where the caller asked
for a number rather than a
name. Dr. J. W. Shaw of Rat-
tenbury had the same
phone number "22" from
1894 until his death 61 years
later in 1955. In 1927, Dr.
Shaw set a local long dis-
tance record when it only
took 17 minutes for him to
call Oakland, California.
The Rumball family was
the name most closely associ-
ated with Bell operations in
Clinton. J. B. Rumball's son,
Raymond, entered the busi-
ness in 1905 at age 14. When
he retired in 1951, Raymond
Rumball had risen to the
superintendent of Bell's Gen-
eral Plant in Montreal.
In 1907, J.B. Rumball's
wife, Clara, became Bell's
new agent in Clinton. Clara
Rumball managed Clinton's
Bell exchange until her
retirement in 1933. The
three Rumball's had a com-
bined total of 87 years of ser-
vice with Bell telephone,
according to an article in the
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News Record.
After Clara Rumball's
retirement, Miss Lillian Ken-
nedy became Clinton's chief
operator of telephone traf-
fic. Almost exclusively
women, switchboard opera-
tors, were affectionately
known as the "Blue
Belles:' By 1939, five Clinton
Blue Belles handled over a
thousand calls per day from
almost 900 local telephone
subscribers.
In July 1939, the old
wooden battery phones
were replaced with a much
smaller phone that no
longer required the user to
ring up the operator. With
the new system, when the
caller picked up the receiver,
a light flashed at the switch-
board indicating to the
operator that someone
wanted to make a call.
In 1956, with 1500 phones
in service, the Clinton
exchange had out grown its
Albert Street location. Bell
opened a new dial exchange
building on the south side of
Rattenbury Street. Dial
phones were considered
"really modern" technology.
Considered a "really mod-
ern" technology, a News
Record editorial said "dial
phones in Clinton are the
outcome of a progressive
community:'
As they were such a nov-
elty, Bell launched a public
education campaign in the
schools to showpeople how
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Everyone is welcome.
to call using a dial and sent
instructional booklets to
area subscribers. A huge
dial phone was set up in the
Beattie Furniture store with
a Bell employee demon-
strating how to use it
properly.
Mayor W. J. Miller cut the
ribbon on the building and
placed the first call using a
dial phone in Clinton. When
the phone system "cut over"
to dial phones at 2 a.m. on
Sunday, April 15,1956, Clin-
ton was on the cutting edge
of communications tech-
nology. Bell Telephone
executives and town offi-
cials celebrated with a gala
dinner at the Hotel Clinton
later that day.
Yet, even with dial phone,
switch board operators were
still necessary to connect long
distance calls (especially
when Goderich to Bayfield
and Auburn were considered
long distance calls) but callers
still had the convenience of
only dialling the last four dig-
its in a local number.
However, as Bell intro-
duced "direct dial" and
expanded long distance
calling areas, the need for
operator assisted calls
diminished. On December
15, 1984, just one month
short of its 100th anniver-
sary, the 10 switchboards at
the Clinton Bell Exchange
were shut down thereby
ending the era of the local
Blue Belle.
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(Central Huron)
38 Albert Street, Clinton ON
519.386.6711
Tuesday
Wednesday
10 a.m. to 3 p.m.
10 a.m. to 3 p.m.