The Goderich Signal-Star, 1983-08-17, Page 46Descriptions Course/Programs
to the overall design of a job, to review
the various forms of legislation which
permit and prohibit information in appli-
cation forms, to develop, an evaluation
ability of the conventional letter and the
job resume as employment application
forms, and the various types of covering
and follow-up letters to a resume, to
develop an appropriate procedure to
determine the best candidate, to deter-
mine the correct way of giving and
taking an interview. BMS -E SS -C
Offered at: Doon.
anaging The Marketing
unction
Objectives: To introduce and explain the
marketing process to differentiate be-
tween controllable and uncontrollable
factors, to assist in developing market-
ing objectives, to help establish and
control a marketing plan.
This course will be valuable to owners/
managers, marketing, sales and adver-
tising managers, organizations of any
type and size. BMS -C
Offered at: Guelph.
People Management: Tools And
Techniques
Objectives: To provide participants with
the necessary skills for developing
teamwork, in any type and size of opera-
tion.
Areas covered: organization planning,
employee motivation, selection of per-
sonnel, induction and training, perfor-
mance and appraisal, industrial rela-
tions, constructing an effective
environment. BMS -E
Offered at: Doon.
Psychology Of Professional
Selling
Objectives: To help salespeople improve
their roles as problem solvers, territory
managers, and customer educators, and
to stress the need for a professional
approach to selling.
Topics covered: the psychological ap-
proach to selling, needs, characteristics;
and behaviour of prospects and custom-
ers and how this knowledge can be used
for discipline, planning, leadership,
overcoming resistance to change.
BMS -C
Offered at: Guelph, Waterloo.
Purchasing
Owners/managers and all staff with
purchasing responsibilities in any type
or size of manufacturing or distribution
business will benefit from this course.
Students will study fundamental princi-
ples in purchasing which help avoid
costly errors and build a more profitable
operation. Topics include: Purchasing
and Profits, How Much to Purchase,
Selecting Suppliers, Purchasing Outside
Canada. BMS -D
Offered at: Waterloo.
Successful Small Business
Management
A course for owners/managers of small
and medium-sized businesses or those
entrepreneurs who wish to start a small
business_ Focuses on the many facets of
management skills needed in day-to-day
operations. Topics include: decision-
making, organizing and con/foiling fi-
nancial and other resources, and
operating and marketing policies in
successful small business management.
BMSA
Offered at: Cambridge, Mount Forest.
OPTIONAL O.M.D.P. CREDITS
Appraisal Interviews And
Performance Evaluations A
Communicating the appraisal of a per-
son's work performance effectively is no
easy task. The subtle but specific
techniques needed are offered in this
complete training program. The program
incorporates taped demonstration inter-
views, author's commentary, role play-
ing, small -group discussion, and self-as-
sessment activities. There are numerous
worksheets and instruments to help
develop self-awareness. Role playing is
used to study the objectives, methods
and skills of interviewing a subordinate
in a typical appraisal situation.
Offered at: Guelph.
A Systematic Approach To
Management For Business And
Industry A
rimarily intended for those interested in
studying management for the first time.
The course provides students with some
familiarity with various management
styles and assists them in improving
their own decision-making proficiency.
Additional topics covered include: plan-
ning, organization, management and
motivation, and start-up and problems.
Offered at: Guelph.
Business Communications A
This course provides theory and prac-
tice of some of the knowledge and skill
necessary for business writing. Empha-
sis is given to the priorities of good
writing as applied to the design and
development of business communica-
tion; including how to deliver clear
messages, memos and reports. •
Offered at: Doon.
Effective Speaking A
Applicants will develop self-confidence
in preparing and effectively presenting
their thoughts. This course will benefit
homemakers, students, salespersons,
shop stewards, teachers, etc.
Offered at: Cambridge, Clinton,
Guelph, Stratford, Waterloo.
Understanding And Managing
Stress A
This 2 -day seminar for developing
specific plans to improve our manage-
ment of stress. Participants will discover
where stress in their lives comes from,
and what it can do. Having identified the
sources of their own personal stress and
their current responses to stressful
situations, they will learn a variety of
proven stress -management techniques.
Offered at: Guelph, Mount Forest.
Time Management A
A course for anyone concerned with
making the best possible use of dime.
Topics include: setting priorities, i
titying time wasters, managing time and
improving written communications.
Offered at: Cambridge, Doon, Guelph,
Mitchell, Mount Forest, Waterloo.
n -
MUNICIPAL ADMINISTRATION
Introduction To Local
Government (Unit 1)
Topics covered include
ment: The Myth and
Historical Foundations,
Local
The
The
Govern -
Reality,
Present
Structure of Local Government, The
Municipality in the Federal System, The
Financial Basis of Local Government.
Offered at: Guelph, Stratford.
CANADIAN ASSOCIATION OF
PRODUCTION AND
INVENTORY CONTROL
(C.A.P.I.C.)
INFORMATION SESSION
An Information Session will be held at
the Doon, Guelph, Stratford and Water-
loo Campuses. A representative of
C.A.P.I.C. will be present to answer your
questions and provide information on
C.A.P.I.C. courses and programs.
See the Doon, Guelph, Stratford and
Waterloo sections of this catalogue for
more details.
PRINCIPLES OF PRODUCTION
AND INVENTORY MANAGEMENT
This course is not a prerequisite but
would form a valuable base for persons
who wish to pursue other C.A.P.I.C. or
P.M.A.C. courses.
The course has been designed jointly by
C.A.P.I.C. and the Purchasing Manage-
ment Association of Canada to provide a
basic understanding of the principles
and techniques of Production and
Inventory Management. The course will
appeal to those wanting an up-to-date
exposure to the field. It will assist
newcomers to the profession, persons
already in the field having no previous
technical training, and those involved in
areas related to Production and Invento-
ry Control. Sessions are comprised of
case studies, lectures and group discus-
sions. Instructors are usually graduates
of C.A.P.I.C. professional development
programs or are certified in Production
and Inventory Management. The regis-
tration fee includes a complete set of
student notes.
Offered at: Doon, Guelph, Stratford,
Waterloo.
CERTIFICATION COURSES
These courses are designed to aid the
Production and Inventory Control practi-
tioner in writing the APICS (American
Production & Inventory Control Society)
certification exams. Certification is de-
signed to provide a uniform unbiased
measure of a person's knowledge in the
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