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Clinton News-Record, 1984-12-05, Page 93Descriptions of Courses and Programs tions, constructing an effective environment. BMS -E SS -C Offered at: Doon Wed. 7-10 p.m. 10 wks. Jan. 23 $52 Fee includes $21.50 for text. Psychology Of Professional Selling Objectives: To help salespeople improve their roles as problem solvers, territory managers; and customer educators, and to stress the need for a professional approach to. selling. Topics covered: the psychological ap- proach to selling, needs, characteristics; and behaviour of prospects and custom- ers and how this knowledge can be used for discipline, planning, leadership, overcoming resistance to change. BMS -C Offered at: Guelph Thurs. 7-9:30 p.m. 10 wks. Jan. 24 $39 Fee includes $13.75 for text. Successful Small Business Management A course for owners/managers of small and medium-sized businesses or those entrepreneurs who wish to start a small business. Focuses on the many facets of management skills needed in day-to-day operations. Topics include: decision- making, organizing and controlling fi- nancial and other resources, and operating and marketing policies in successful small business management. BMS -A Offered at: Clinton Wed. 7-10 p.m. 10 wks. Jan. 23 $52 Rm. 6A Fee includes $21.50 for text. Taxation, Your Business And You Objectives: To clarify the principles underlying Canadian taxation. To in- troduce different tax planning tech- niques. To simplify the application of the principal tax forms. intended Participants: Anyone interest- ed in tax planning; in particular owner/ managers of small and medium size businesses and industries; financial planning and management staff, BMS -F Offered at: Waterloo Tues. 7-10 p.m. 10 wks. d. Jana 22 $52 Rm. H6 Fee includes $21 .50 for text, First -Line Supervisors - Managing The Workload - Modules This course is primarily for first-line supervisors but anyone concerned with organizing, planning and scheduling work will benefit. Topics covered include co-ordinating and controlling, delega- tion, staffing and decision making. BMS -F SS -A Offered at: Cambridge Mon. 7-9:30 p.m. 10 wks. Jan. 21 $33 Fee includes $8 for text. MANAGEMENT PRODUCTIVITY IMPROVEMENT PROGRAM Management Productivity Improvement Program By world standards, Canada's record of productivity improvement is low. In a tough international marketplace, Many of our products and services cannot compete. Leaders of the business com- munity - both labour and management - have come to recognize that the contin- ued vitality of our economy depends largely on our ability to increase our productivity. As one part of its effort to close the Productivity Gap, the Govern- ment of Ontario has introduced the Management Productivity Improvement Program - an innovative effort to help you boost the productivity, profitability, and competitiveness of your business. The Management Productivity Improve- ment Program was developed by busi- ness for business. Conestoga College is pleased to offer courses from this program both on campus (see below) or in -plant. For information, call the Manager of Productivity and Manage- ment Studies at 653-2511, Ext. 331. Productivity Improvement - International Marketing A In the years to come, more and more Ontario companies will need to export to survive. Productivity Improvement • - In)ernational Marketing assesses the benefits and problems of exporting and explains what to do and where to get information and assistahce related to market research, distribution, promo- tion, sales, pricing, financing, credit, and collections. The critical role of language, culture, exchange coverage and documentation in securing and building export sales is also' com- prehensively examined. Offered at: Waterloo Wed. 7-10 p.m. 10 wks. Jan. 23 $60 Fee includes $30 for text. Productivity Improvement - Human Resources A Most technological answers to produc- tivity improvement are dootned to fail- ure if they are not combined with sound "people programs." Productive Im- provement - Human Resources will help you plan and create a corporate cli- mate in which employees can be more productive. Beginning with a historical assessment of productivity in human resource management, the course re- views current theories of human beha- viour and work situations and es- tablishes the critical role of the chief executive or owner in planning and implementation. Other sessions focus on effective communication, reward systems, and the training required to improve morale, attitudes, and ultimate- ly, output.' Offered at: Guelph Tues. 7-10 p.m. 10 wks. Jan. 22 $60 Fee includes $30 for text. Organizational Productivity Improvement A This is a basics approach to under- standing the complexities of productivi- ty. Anyone who is interested in, or developing a company productivity im- provement program should consider this course., It will give you .a thorough understanding of productivity and how it can be measured. It will enable you to assess your corporate climate to determine where to start. A step-by- step plan for developing an in-house productivity improvement program will be presented. Advantages and common pitfalls to avoid will be examined. Offered at: Doon Theirs. 7-10 p.m. 10 wks. Jan. 24 $60 Fee includes $30 for text. Burnout Almost no one today is immune from, the phenomenon of burnout. It contributes to the decline in human productivity and results in organizational inefficiency and enormous dollar loss. For the individual, burnout extracts the high price of personal ineffectiveness and unhappi- ness. Combining inquiry with personal stra- tegies, this course looks at various human events that cause burnout. Case studies, examples ,and anecdotes allow the student to apply the principles to his or her life. The facilitator examines the past for the cultural changes that have ,resulted in the problems of the present and suggests ways to look at and to manage the constant change we face. Offered at: Milverton Tues. 7-10 p.m. 6 wks. Jan. 29 $72 Location: Milverton Public School Fee includes $10 for supplies. Business Communications A This course provides theory and prac- tice of some of the knowledge and skill necessary for business writing. Empha- sis is given to the priorities of good writing as applied to the design and development of business communica- tion; including how to deliver clear messages, memos and reports. Offered at: Doon Tues. 7-10 p.m. 12 wks. Jan. 15 $36 Guelph Mon. 7-10 p.m. 12 wks. Jan. 14 $36 Conducting Effective Meetings A The course is designed for: graduates of public speaking and effective com- munications courses, executive mem- bers of community groups and busi- 21