Times Advocate, 1999-09-01, Page 6Mai ""dig
Editoriai&Opinion
IMES-AM/0C,11 f.
PURL/CATIONS MAIL REGISTRATION NUMBER 07511 -
jinn Beckett
Publisher and Editor
Don Smith
Deb Lord
General Manager Production Manager
Published by J.W. Eedy Publications Limited
424 Main Street South, P.O. Box 850
Exeter, Ontario NOM 1S6 • (519) 235-1331
EDITORIAL
The rise and fall
of a Canadian retail
business
Should Canadians laugh or cry over the
dismantling of the Eaton retail
empire? Both, really. Cry over the loss
of a great Canadian business corporation
and laugh at the stupidity of vain and
decadent ownership.
Last week's announcement that the T. Eaton Co
Ltd.'s wtII seek protection under federal bank-
ruptcy, and liquidate all of their stock and real
estate is essentially the culmination of years of
poor business management. 44.:-11Y
A company that once operated 87 department
stores and employed 70,000 people across
Canada, after 130 years of operation the T. Eaton
Ltd. disintegrated into a poorly managed, debt -
ridden company that could barely keep 55 stores
open and 12,000 people empiarid. Started by an
Irish immigrant turned merchant in the rural
southern Ontario hamlet of Kirkton, the Eaton Co.
grew into an retail empire that Canadians proudly
patronized as one of their own. The catalogue of
household goods and clothing initiated by Timothy
Eaton was used by almost every Canadian house-
hold for decades. The impact and role of the
Eaton catalogue is perhaps best described by the
Globe & Mail as "a bible of Canadian middle class
life" which made a wide range of products acces-
sible to small and distant communities.
If. Timothy Eaton's successors had the sante
vision and wisdom of the company founder, they
would have maintained the catalogue business
instead of closing it as they did in 1976. They
might .have adapted the catalogue business to the
changing retail climate - maybe even offering it as
an internet service. However, by the time the
1990s economic recession hit and the Big Box
stores became the movers and shakers of the
retail market, T. Eaton Co. was beginning what
would become an unstoppable trend of declining
profits and store closures.
That is the sad part of the Eaton saga. The
funny side of the story is the absurd way the suc-
ceeding generations of Eaton family members
managed to undo a ,strong, nation-wide. business
operation. Rather than adapting to retail develop-
ment trends, aggressive marketing.. and other sen-
sible business strategies, the Eatons didn't even
seem to care that their ship was sinking. Reports
indicate the Eaton brothers had no interest in the
More empire, preferring to commute to their cot-
tages in private jets, build estates north of
Toronto, pursue expensive sports like Formula I
driving and hobnobbing with British royalty. It is
reported the Eaton family's head office has been
described as a `ghost town' for the past number of.
years - whole floors unoccupied, none of the own-
ers even wanting to report to work to save their
family's sinking business. .
Timothy Eaton's greatest legacy may have been
his business philosophy - 'Goods sold or money
refunded". The founder understood and valued
his customers and he built his business on meet-
ing customer needs and demands. Unfortunately
this philosophy was not shared by his heirs. In the
end, the behavior of these arrogant and; spoiled
brats was reflected in the T. Eaton Co. Ltd.'s bot-
tom line. In 1930, Eaton's had controlled 58 per-
cent of the Canadian department store market. By
1997, it had 10.6 port:fnt. And the moral of the
Eaton story is expressed succinctly in the old say-
ing: "It takes the first generation to build a busi-
ness, the second to run it and thi, third to run it to
the ground." —"
This week we in the weekly news business are in that
funny time frame between the dog days of summer
and the bustle of back to school. Summer is generally a
slow period for news hounds and a less intense time
for sports scribes. :�„44, 4,
September not only marks the beginning of school
and therefore board of education news and school
sports and activities, it also paves the way for the
return of normal, busier municipal council business.
Junior hocle6y training camps have either begun or
will Avon, meaning the regular season will start within
several days; school court sports like basketball and
volleyball and the fall field sport, field hockey, are
about a month away; curlers are dusting off their
brooms. Winter sports enthusiasts are hankering for
the thermometer mercury to plunge and the
snow to fly.
This lull we're in now allows mae to vent en a
few topics before I lose my train of thought
trying to keep warm in one of the ffve arenas
I'll haunt for the next eight months. Here it
goes...
Sell- it. Sell it all...
Exeter council and the Exeter Hydro Electric
Commission (HEC) are contemplating selling
the hydro utility to one of the splintered parts
of the former Ontario Hydro. 4-ot.9 =
I say sell, baby. The influx of millions of dol-
lars from the sale would be a welcome buffer
for the town with pending amalgamation and further
grant cuts and downloading from the province. The
yet -to -be -determined worth of Exeter Hydro (a. firm
has been hired to come up with a number) could be
turned into new or improved recreational facilities in
Exeter like a second . ice pad, an indof ) r pool, the much
talked about but always stalled skateboard park or
even the much needed improvements and lighting of
Alvin Willerts Field.
The money could also be squirreled away in a trust
fund. Council would dole out the interest each year to
assorted community groups or projects.
Ontario Hydro . has been gobbling up small municipal
utilities over recent months. If anybody knows how to
handle electricity and serve its customers, its Ontario
Hydro. Just forget about that titanic size debt.
The HEC doesn't need to sell out to Ontario Hydro
either. There are other corporations, like the former
Union Gas and other deregulated natural gas compa-
other odds and ends
k. .
- ��+,..i:r is.2t�.2. '•,x+tr .c4..�fri_o'F,�zl,
nies, that could also -bug our lines.
The money could also be used to give. E*eter'S -
paYepw' a much deserved rate break.
*The other option, albeit simplified for this column, is
to set up our own `WireCo' (wire company) or merge
the HEC with other nearby ones. I say daft go there.
We're looking to simplify, create e"encies andsave •
our taxpayers/hydro customers money. Setting up
another bureaucracy wont do any of those. Those"that
argue for our own separately run private WireCo are
suffering from that xenophobic craze that gets into
small town heads. The globalization trend will leave
those who want to make Exeter an island in a sea of
progress in the proverbial dust. The draw up the ram-
parts and fill the moat with burning oil approach just
doesn't work anymore (if it ever did).
Getting trashed
Exeter has a golden opportunity to turn
someone else's garbage into. cash. Exeter and
Winghain are negotiating a deal where
Exeter's dtmap will take in Wingham's waste
since Wingham's landfill is set to close soon.
Exeter's landfill could also soon start accept-
ing waste from the surrounding townships and
other Huron municipalities.
Exeter's landfill' has the capacity to., take in
outside trash while seeing to the future of our
own waste needs. In fact, taking in more
garbage is exactly what the Exeter dump
needs to remain viable — recent declines in coinmer-
cial business coupled with increased operation costs
have left the dump in the red. -4041.!,--01"-',.
No, the people responsible for our dump aren't con-
sidering taking The Big Smoke's garbage or mortgag-
ing future growth through our waste handling capacity
for a quick buck.
It's a no-brainer to me. Let's welcome the out of town .L
trash with a smile and a pinched nose.
Lauding Lieury
My congratulations to the Lieury peewee girls tastball
team who recently won the Ontario Rural Softball
Association's 'C' title. The equivalent to a local hockey
team winning an all -Ontario title, Lieury's accomplish-
ment is a fine finish to a year of hard work, big hits
and hustle. This is the first year the team has entered
the ORSA playdowns. A special slap on the back to T -A
front office staffer Sue Rollings who co -coached the
team to glory and head coach Donna Dixon.
CRAIG
BRADFORD
MISSILES
MUSINGS
AND
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