The Citizen, 2001-02-14, Page 6•:k
A team
Arriving at their destination, Harold Martin, foreground, and Dave Wagner take a Wingham
patient to University Hospital in London for a bone scan. Because much of what they are called
upon to do is more critical, working as a team has meant becoming familiar with how the other
works, anticipating what they will do.
PAGE 6, THE CITIZEN, WEDNESDAY, FEBRUARY 14, 2001
A walk in their shoes
Paramedics' job often a matter of life or death
Editor's note: This is the fifth
in a series of stories about
area people and the jobs they
do. As an attempt to provide
some insight on what it's really
like in certain professions, not
just our perceptions, we invite
you to join us as we take "A
Walk in Their Shoes".
By Bonnie Gropp
Citizen staff
Their job can be a matter of life or
death.
It's 7 a.m. and paramedics Harold
Martin, 28 and Dave Wagner, 26 are
beginning their 12-hour shift out of
the Wingham base. (Weekends are
10 hours on) They conduct vehicle
checks making sure that all equip-
ment is in place and functional.
Today they will be driving ambu-
lance 1156. The numbers, they
explain actually have a rationale.
They work out of region 1, this par-
ticular vehicle has one stretcher on
board and- the ambulance number is
56.
Wagner contacts central dispatch
in London, to tell them who's on and
a beeper test is done. The beepers are
an important aspect of the job as
paramedics working the 10-10 shift
are on-call those evenings and have
eight minutes to get to the base.
"They're fairly sticky on the times,"
says Martin. "But it's never been an
issue. People on this job know what
it means. They are conscientious."
A fax comes in giving the weather
report for the day, a new feature
since the county assumed responsi-
bility for the ambulances. Knowing
what to expect on the roads is critical
as the paramedics in Wingham cover
a large area, past Lucknow in the
west, just north of Teeswater, south
of Blyth and Brussels a few miles
and occasionally into Fordwich,
which they share with Palmerston
and Listowel. Martin tells of an indi-
vidual with a chronic illness who
lives 28 km away from Wingham,
the closest base. "It's a long time in
summer to get there, dreadfully long
in winter."
Complicating the distance factor is
the fact that for the first time in a
long time there is a problem finding
enough qualified staff. This is the
first year that paramedic training has
been a minimum of two years, mean-
ing that there were essentially no
graduates in June. "The county has
brought the services up to the stan-
dards the Ministry hadn't met so
there are few qualified paramedics in
the province right now who are not
already actively working," said
Martin.
With the vehicle check complete
and minimal paperwork finished the
pair wait. Because it is an emergency
service the job can of course have its
slow times.
At 7:50 a.m. the team get its first
call, the transfer of a patient to
London for a bone scan. A non-
scheduled run, this is considered a
Code 1. Code 2 is scheduled, Code 3
is urgent, but non-life threatening
and Code 4 is life-threatening.
Transfers are the primary reason
for an overlap of shifts during the
day. "There are quite a few people
who can't make the trip to the city
hospital for tests or a better quality
of care by car. Then usually we have
someone to, bring back," says
Martin.
When both ambulances are out of
the area or tied up, another from a
neighbouring base is sent in to cover.
Enroute to London, Martin drives
while Wagner rides in back. Also
along for the trip is an RPN, who
must accompany the patient as hos-
pitals don't assume responsibility for
another hospital's patient. "It's
ridiculous," says Martin. "This
patient doesn't need a nurse, but it's
the cuts to health care and every-
one's looking out for themselves."
The ambulance cruises at the
speed limit for the trip. Martin says
the policy for paramedics is that they
can travel about 20 km per hour over
the limit and 120 km per hour maxi-
mum on Code 4s. "Even with the
policy in mind, if we really felt time
was of the essence we would proba-
bly exceed it, but you certainly want
good road conditions and reasonable
traffic," says Martin.
Also, with- this D'eing a Code 1,
Martin says they can stop at an acci-
dent scene or do a first response.
The ambulance has passed through
Blyth and Martin contacts dispatch
to change channels. This happens at
several points along the way.
Throughout the trip Wagner, the
nurse and patient can be heard talk-
ing. "You can have all the skills, but
the patients remember extra things
you do. It's about going out of your
way, seeing to their needs, sitting
with them," says Martin.
Arriving at the destination Wagner
calls up for mileage. This is a prac-
tice that they do as some calls
require billing for the service.
Within minutes the patient has
been given to the hospital staff.
Though the arrival went smoothly,
such is not always the case.
"Sometimes they're not expecting
the patient; and once they even sent
us back because they wouldn't have
a bed until the next day," says
Martin.
Dispatch informs them that there
may be need for a transport back, so
Martin and Wagner stop for coffee at
10:45. It isn't long before they are
told to return to University Hospital
to pick up a patient recovering from
hip replacement surgery for transport .
to Walkerton. As they arrive; four
ambulances are parked at the emer-
gency entrance, including another
from Huron.
By 11:14, a new patient has been
settled in. This time Wagner takes
the wheel. The switching helps to
relieve boredom. Mileage is noted
and they set out.
Enroute, Wagner tells about the
job. Salaries for paramedics are in
the range of $18-$25 per hour in this
area. There are three levels of para-
medic. As graduates of the
Ambulance and Emergency Care
course they are primary care para-
medics. Once hired by a service,
they work under the license of the
base hospital doctor and can give
symptom relief and defibrillate.
They are allowed to administer five
drugs, epinephrine, nitroglycerine,
ASA, glucosamine, ventolin. There
are strict rules to follow for when
they can administer them. For exam-
ple, in the case of nitro there has to
have been previous use and the
blood pressure must be over 100 sys-
tolic.
Advanced care paramedics take a
course from the Nlitchener Institute.
Most of these work in the cities.
They are able to do IV starts and
intubate, as well as administer more
kinds of drugs, including cardio
medication and morphine.
Critical care paramedics ride with
air transport from Toronto. "They
can do just about anything," says
Wagner.
For some of the paramedics the
levels can be frustrating. "It's all
about money and here we can't
afford to train to that extent,"
Wagner says. "We have one para-
medic who is a nurse and she knows
when someone needs an IV, can give
them an IV, but can't do -anything
about it."
-Param.edics can pronounce death
_ in certain situations. "If I look at a
person and know they are dead, I put
a monitor on for 10 seconds, then
again, then I call a doctor in Owen
Sound. I give him the history and
through me the doctor will pro-
nounce death. It is pretty undignified
to do CPR on someone who has died,
On the other hand, sometimes the
family needs that, sometimes they
need to think there's hope."
One instance when this applies is
with a SIDS (Sudden Infant Death
Syndrome) baby. "That is tough. It's
one of those ones you work on no
matter what," says Martin.
"It even makes us feel a little bet-
ter," Wagner adds.
At 12:55 p.m. they are approach-
ing Walkerton. The patient has slept
most of the way.
Though there was little doubt this
would be an uneventful trip, the men
have come to expect surprises, to be
resourceful. Saying that it's "tricky"
doing CPR in the back of the ambu-
lance, Wagner adds that there's a lot
of "irnprov" in what they do.
"Sometimes it takes interesting
ideas to deal with a case," Martin
says. As an example he tells of a
patient who had collapsed in their
bathroom and needed a spinal board.
Unfortunately the person was
wedged between the wall and toilet.
Admitting their respect for small
town doctors, who need to have a
broad medical knowledge, the pair
are also quick to point out their
strengths. "Doctors are used to
working in a controlled environ-
ment. We deal with cold, rain, heat,
traffic. We work with what we
have," says Wagner.
Dispatch calls; all ambulances are
out of the area and 1156 is needed to
cover Wingham. As they head back
for lunch at 1:16 p.m., Martin takes
over the wheel. A Code 4 call from
another team comes over the radio
about a 90-year-old woman who was
short of breath.
There is no question seeing the
expressions on their faces, that the
pair would like to have been the ones
to get the call. It is not about enjoy-
ing another's misfortune, but rather
about doing what they have been
trained to do.
They expect to deal with emergen-
cies, they are prepared to deal with
emergencies. And to stay sharp they
have to deal with emergencies.
Trauma, they say, is a good way to
refine their skills. "It's a medical
brain teaser," says Martin. You have
to find things out and piece them
together."
Accident scenes, a prevalent emer-
gency in rural Huron, also means
determining which victim is more
critical. The pair talk in detail about
mass trauma, triage and colour-cod-
ing of victims. "If they're blue it's
beyond our capabilities and we have
to go on," says Wagner. "One of the
most difficult things is to make
someone dead who's not."
"But you can't leave others where
there is hope, unattended. Down the
road, you realize the decision was in
the best interest of the rest," says
Martin.
Another aspect of the job that
some might not consider is the ele-
ment of risk. "Dispatch often doesn't
have all the information and we
don't know what we're walking
into," says Wagner.
His partner adds, "We climb
around bashed cars, you can smell
gas. When you come back to the
base you go into the washroom and
shake glass out of your clothes."
The fluorescent strips on that
clothing have been a benefit, too. "It
has saved a lot of lives," says Martin,
referring to the fact that paramedics
are often walking in the dark on the
roadways.
In snowstorms, when others may
not venture out, the paramedics are
required to make a reasonable effort.
They can also get a snowplow
escort.
On this day, weather has been on
their side, however. It is now 1:41
and they fill up at a gas station then
pick up lunch before heading to the
base.
Shortly after 2 p.m., dispatch con-
tacts them to pick up a resident at
Huronlea in Brussels for transport to
Wingham hospital for x-rays.
The pair kibitz about pranks
among the paramedics and about the
work they do. "It is difficult to relate
to people who don't do this job,"
says Martin. It's difficult for family
and friends to understand."
So keen is their involvement that
they don't stop when they get home.
Their favourite shows are the
Learning Channel's Paramedics and
ER, though they think the latter has
become a "little soap opera-ish."
"We know about making those
split-second decisions that you have
to live with most of your life. But
you go with the training and do what
has to be done as efficiently and
effectively as possible," says Martin.
The emotional aspect of death and
tragedy is perhaps rookies' biggest
fear, Martin says. "You go in and do
what has to be done. How you feel
about it comes into play afterwards."
"I believe when it's your time to
go, it's your time to go," says Martin.
"That said, people ask me-what the
point of my job is then. My response
is to make people as comfortable as
possible."