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The Citizen, 1991-01-16, Page 12PAGE 12. THE CITIZEN, WEDNESDAY, JANUARY 16, 1991. Local businesses struggle with GST headaches BY BONNIE GROPP Now that GST is a couple of weeks old, how are area businesses coping? Has it been as confusing as they had anticipated? Is it an administrative nightmare and how are consumers reacting? For Rene Richmond, owner and operator of Just For You Gifts and Flowers in Brussels, the arrival of January 1, meant completing an entire inventory then marking everything down. Mrs. Richmond also decided to offer all her stock at an additional 10 per cent discount. “I was trying to make it better for my consumer,” she said. “Adding the GST was something I had to do. but I knew it would be harder for people. I guess I have been a consumer too long. That’s why 1 put my prices down.” Due to incentive offered by the discounts, Mrs. Richmond hasn’t noticed a lot of negative reaction. “It is not as bad as I had expected,” she says. “1 seem to be as busy as ever, but people are definitely watching, they’re more cautious. Next month will tell the Long service tale when my sale is over.” Jayne Marquis of Bainton’s Old Mill in Blyth is very outspoken on her feelings concerning the GST. “It hasn’t been difficult to imple­ ment, but I see it as a disastrous move for the government to make at this time. I don’t agree with it; sales have been hurt and it’s got to harm our economy.” Ms. Marquis said she also can’t see prices going down as many have promised, but notes that at least with this tax people know what they are paying. “At least this one in on the table, not hidden, but people have to learn to stop paying these imposed taxes. We are already taxed 50 per cent of our income. Consumers she has dealt with have been, she said, for the most part negative towards the tax. Rob Raymond, co-owner of J. L. McCutcheon Ltd. in Brussels said it has taken him and the rest of the staff 10 days to better understand and adjust to the new tax. “We had been to workshops and seminars and thought we were pretty well prepared for GST, but until you get down to it in the practical sense you have no idea what to expect.” said Mr. Richmond. One thing he does know is that they have to charge GST on virtually everything. “Every bolt, nut and car we sell we have to charge GST on.” To prepare for the tax a physical inventory had to be done to apply for the Federal Sales Tax rebate. The gas had to be checked and counts done on tires, stock and vehicles on the premises. He has, he said, been amazed at consumer reaction. “Everyone talks about it and complains a little, but most just smile and under­ stand.” He adds that GM warned its dealers to tell people the truth when they are paying for some­ thing and show them if possible where they are actually paying the money. Mr. Richmond said the addition­ al costs in “astronomical extra hours” has not been the biggest to the company. All of the used cars on the lot were lowered seven per cent for which McCutcheons will receive compensation from the government of about three per cent. “These don’t make any difference to the consumer in savings and it costs us. The only one winning is the government,” he says. Mr. Richmond also says the private auto dealer is putting additional burden on businesses like his. They can sell them chaper, but they don’t have to pay the other social benefits we do. Frankly, I think it’s criminal. Either pay the fair share or be out of the used car business.” For Allan Teeft and the staff of EMA the transition has been accomplished very smoothly, due he says to the costly equipment he purchased about four months ago in anticipation of the tax. “When we opened on January 1 everything had been programmed into the computers so it was very smooth. They were a big investment he said, but one he believes was worth it. Mr. Teeft says the integrity of the computer programming is such that consumers see what they pay GST on and they know it’s accur­ ate. “Whether they’re happy with GST or not, they can see what they paid it on and they know that there haven’t been any mistakes made.” “As well,” he said, “When he opened on January 1, there had already been 2,000 price changes done and we were ready to pass these savings on to them immedi­ ately”. Ron Clarkson of Brussels Village Market and Brussels Variety agrees that consumers haven’t made any serious complaints when purchasing goods at either of his stores. “There has been a bit of grumbling but nothing serious,” he said. Mr. Clarkson said there has been a little work involved in getting his stores ready but nothing that he wouldn’t have been doing at this time of year anyway. The only thing he thinks is a little “tricky” with the tax is that they didn’t put it with the existing provincial sales tax and split the two by a percent­ age point. “The big thing we’re finding,” said Don Scrimgeour of Knechtel’s in Blyth “is that even with the toll free information numbers we’re still getting conflicting answers or no answer at all. “I’m sure there will be all kinds of problems cropping up that no one has the answer for. When dealing with a specific problem recently, he was told’ by the information service to leave it with them and they’d get back to him in a week or so. “It was for a gift basket so that really wasn’t much help,” he said. “I’m sure they’ll iron everything out in time or we’ll just use common sense to solve the problems our­ selves. We’re into it now and consumer reaction has been better than I expected. We’ll just have to live with it.” For another area business, living with this tax is unlike anything they have ever dealt with before and effects and impact on the industry are still unknown. “It is a night­ mare for Arts in general,” said Joel Harris, General Administrator of Blyth Festival. “We know there will be tremendous administrative costs but it is hard to gauge as yet if it will affect ticket and voucher sales. Things are slower right now in general and I have a feeling it’s going to be a bad dream if not a nightmare,” he said. How the tax will apply to actors is another area that is unclear. “The government tried to provide information but it was sketchy. Some people in the arts are considered self-employed while others aren’t. “Many will have to hire professionals to deal with the book work. I see this tax as an absolute boon to accountants,” said Mr. Harris. “With the recession taking hold and government money frozen it looks like a hard financial year to deal with the changes without some help to loosen the strings,” he said, adding “and without having the consumer pay.” He agrees that even the ieform- ed are uninformed saying that calls to the GST hotline and Revenue Canada usually net different an­ swers. “We’re already getting calls we don’t have the answers for and can’t find anyone who does.” Realistically, Mr. Harris notes that the pleasure business will be the first to go, if consumers decide to cut back. “Someone will say, 'Well I saw five plays at Blyth last year and this year I think I’ll only go to four.’ That doesn’t sound like much but for us it’s a 20 per cent drop. ‘Consumers are going to be more careful so time will tell what the affect on us will be,” he finished. On Thursday, December 20, Robin Dunbar presided over his final meeting with the 1st Brussels Scout Troop. Scouter Dunbar has been active in Cubs and Scouts in the Saugeen West District for 10 years. His dedicated service to Scouting was recognized with the presentation of an appreciation plaque by District Service Scouter, Bob Hewines. - Photo by Ross Hemingway. EXTRA EXTRA East Wawanosh appoints county weed inspector Continued from page 1 to destroy harmful weeds on any lot in a plan of subdivision or on lots smaller than 10 acres in size. A user fee agreement was signed with the Wingham Recreation and Community Centre Committee. Reeve Ernie Snell declared a conflict of interest concerning the preliminary report on the proposed plan of subdivision at Part Lot 42, Cone. 9 by Snell Investments Ltd. Council approved the report as it conforms to the secondary plan and to the zoning by-law. Council felt the proposed use for the land was appropriate with the only concern being for erosion control on the road allowance of one part of the subdivision. A recommendation was made that the province purchase the abandoned Goderich-to-Guelph CP Rail line lands. Council also favour­ ed the water line concept for the land. A livestock claim in the amount of $130 for ducks killed by dogs w as paid. Council passed a motion to apply for supplement allocation in '91 for the purchase of a new road grader. A public meeting was held regarding the proposed official plan amendment to add policies to permit one temporary mobile home for family members only (parents. sons or daughters) on property zoned agriculture. There were no objections raised to the proposal so a recommendation for approval by the county was made. Howto be a Local Hero Ask . When you want to make your community a better place, but don’t know where to start, ask your friends. Chances arc, many of them are already Local Heroes, giving their time and money to causes that you can help . too. Be a w r.% Local Hero. A new spirit of giving K WE PRINTED EXTRA COPIES OF THE CITIZEN'S 1990 PHONE BOOK Come in today for your extra copies! Have a phone Book for every phone in your Home or Office... You'll love the large easy to read type. EXTRA COPIES ONLY $1°° I • EACH V®***'*