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The Rural Voice, 1992-08, Page 58BRUCE County Federation of Agriculture NEWSLETTER 44610th St., Hanover, Ontario N4N 1 P9 519-364-3050 • The Rural Voice is provided to Bruce County Farmers by the BCFA. Prevent problems before they become a headache Sometimes when I am asked by a member or farmer for help in resolving a problem, I find that for a variety of reasons we are unable to reach the solution asked for. It is unfortunate that some of these problems could have been prevented or solved if the right actions had been taken earlier on in the process. The clue to these precautions is often in what the farmer says to me. These are some of the things I hear, and my observations on them. "But I didn't know ..." We sometimes feel as though the government has regulations on every- thing we do, and we can't be expected to know them all. But some of these regu- lations are designed to protect you, so they're worth finding out about. Before you buy that new tractor, hire that con- tractor, or decide to dig a pond, etc., find out what your rights and limitations are. The little bit of time spent investiga- ting is guaranteed to be less than the time spent fighting it out when problems arise. And the cost of a permit to do certain things may prevent lawyer bills later on. Contact your local OMAF office, the OFA, your township clerk, or the appropriate Ministry for information on whether your project has regulations covering it. As a bonus you may discover up-to-date information that will be helpful in your decision or plans. "It makes sense to me." Isn't it interesting that common sense just isn't all that common? What makes perfect sense to you may not be so obvious to someone else. This applies especially to regulations which, of necessity, are designed to recognize the needs of all those involved, especially the public good. The challenge here is to determine what makes sense and meets the requirements. "It's not my fault." The problem may not be of your making, but it still may be yours to re- solve. To do this you need to make allies of the people in the best position to help you solve it. Complaining to your neigh- bour over the back fence won't do it. When you see a problem arising, or if you're not sure about something, talk to the others involved. Give them a chance to help you solve things — they are probably just as interested in a satisfactory conclusion as you are. And remember, communication involves listening too. Even though you feel strongly that 54 THE RURAL VOICE you are not to blame, it may require a little bending on your part to get results. If you show understanding and co- operation, chances are you'll get the same in return. "1 said this, and he said that." Are you sure? Sometimes, especially when the discussion becomes intense, we think we know what we said or heard, but the intended message was not the same. Ask questions for clarification. When points are made or an agreement is reached, review what's been agreed to and write it down. If it's a phone conversation the same holds true. Make notes while you talk, and write a letter outlining what was agreed to, by whom, and when. Do it right away, while it's fresh in your mind. Keep a photocopy and send the original. In the case of repairs, for instance, get a written estimate of what's needed and what it will cost. Keep copies of estimates, bills, guarantees or anything to do with that particular piece of machinery. By documenting as you go along, you will have a better case if needed later on, and possibly prevent misunderstandings along the way. "I'll never deal with them again." This is often said as a threat, or to justify creating animosity. "Never" is a long time. Think of what made you deal with this business or person in the first place. Price? Reputation? Convenience? Nec- essity? Any of these or other reasons could lead you to want to go back some time in the future. And they're not in business to drive customers away! So ANNUAL MEETING November 7, 1992 Ripley Arena REGIONAL MEETING October 7, 1992 8:00 p.m. OMAF Boardroom, Walkerton N.I.S.A. 1991 Courses are available in Bruce County. AUGUST 14, 1992 With the changes for 1991 we are offering courses 10 update farmers. To register please call OFA Office in Hanover at 364-3050. work with them. Tap into resources they have available, such as the manufactur- er's representative, or expert consultants. Threats may let off steam and make you feel better for a few minutes, but will they get you what you really want? "Maybe 1 should have called sooner." When things go wrong sometimes we're just so upset or frustrated we avoid dealing with it altogether. Or we spend months doing a slow burn until a second problem arises because the first one was never dealt with. In any case, it is better to deal with the problem early on in the proceedings, as delay usually just makes things worse. Sometimes while you fret, the warranty runs out, or the permit expires or the project progresses to the point where there is no way to tum back the clock. And on top of your frustration is the feeling all along that you should be doing something. Do it. Then you can get on with the solution, which is energy far better spent. If, after your best efforts you're still not satisfied, there are avenues of help or appeal available. These may be sought out through the same places you went to for your information in the first place. If you have followed the suggestions outlined here, you'll have less chance of needing them.0 Gertie Blake OFA Field Representative APPRECIATION NIGHT for MAC BOLTON on his retirement as Bruce County Agricultural Representative Knights of Columbus Hall Walkerton, Hwy 9 Friday, August 14, 1992 Social Hour, Dinner and Dance $15.00 Contact OMAF office, Walkerton or your local farm organization. Bruce County Federation of Agriculture Directors' Meeting Monday, August 24 OMAF Boardroom, Walkerton 8:00 p.m. Members are welcome to attend