The Exeter Times-Advocate, 1975-06-12, Page 4Let's pound the metrics
"I was treated like a convicted
murderer. And it wasn't just me;
they were treating everybody
that way."
The speaker is a lady from
Michigan who had paid a traffic
ticket. She was responding to a
survey of 1481 Americans by four
social sscientists. They were
seeking to find the level of service
provided by Federal Government
Services and the level of
satisfaction experienced by the
people. The results are reported
in the current Psychology Today.
The feeling of our researchers
was simply that a basic measure
of direction and movement in
communities and society at large
e.g. (Where are we going?)
could be obtained by measuring
the quality of the relationship
between individuals and
government services.
This statement is rather sur-
prising. In years gone by it would
not be true. Increasingly in-
dividuals look to government
services for their personal
support in one way or another.
Almost every American will
make use of some government
service for life support and, of
course, the same is true of
Canadians.
In other words, we are in-
creasingly dependent on
bureaucrats. The quality of our
life can be measured by the
quality of our encounters with
bureaucrats.
Do our bureaucrats serve us
well? Hamlet spoke of the "in-
solence of office." Civil servants
are often seen as, being lazy,
independent, not very helpful, a
trial to king, and commoner alike.
Our American friends foundthat
while there was a general
dissatisfaction with government
services, yet in a majority of
cases these individuals had had a
fairly satisfactory encounter
personally.
It is reported ". . .. two thirds
of them reported complete
satisfaction with the way the
office handled their problems and
more than four in ten said they
were very satisfied . . Only 14
"Aren't you a little young to be
concerned with fringe benefits,
bonus and pension plan just to
pick strawberries?"
Phone 235-1331
Published Each Thursday Morning
at Exeter, Ontario
Second Class Mail
Registration Number 0386
Paid in Advance Circulation
March 31, 1975 5,249
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ME 15
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Our response to now
By ELMORE BOOMER
Counsellor for
Information South Huron
For appointment
phone: 228-6291 or 235-0560
Insolence of office
Two important decisions
Don't. hang up! Two important committee reports
were tabled at the most recent sitting of
Exeter council and within the next few
weeks the decisions, required on those
reports will have to be reached.
The town hall and street numbering
committees have done a good job in their
presentations for council's consideration
and certainly were most deserving of the
commendation passed their way,
This type of citizen involvement in such
matters is most encouraging and allows the
community as a whole to accomplish many
tasks that would be impossible if left en-
tirely to the small number of people who
serve on council and obviously do not have
the time required to undertake special
studies along with their routine affairs.
In that regard, these special com-
mittees must realize they haye an obliga-
tion to present all the facts possible, both
from a positive and negative viewpoint so
council members can reach a decision on
the basis of the information received. Per-
sonal bias should be avoided.
Our initial reaction to the town hall
committee report was that the cost figure
presented was strictly a "guesstimate"
because there was nothing in the report to
substantiate the figure suggested to coun-
cil.
On talking with a member of the com-
mittee, however, we learned that they had
solicited estimates from several
tradesmen and in fact the figure was
realistic based on expert advice.
Obviously those figures should have
been detailed in the report so, there would
be no avenue open to opponents of the
recommendation to suggest that the cost
had been grossly underestimated or not in-
clusive enough.
The committee member said these
figures had been kept "as our ace in the
hole".
Our contention is that a good card
player doesn't keep an ace in the hole when
the hands have been called. He lays all the
cards on the table. Obviously this was the
responsibility of the committee because it
is pertinent information required to make a
decision.
+ + +
Given this information, the writer is
more readily able to accept the recommen-
dation of the town hall committee. Earlier
estimates on the renovation had been cited
in the $200,000 bracket and even higher, and
obviously such an expenditure on a
building, however architecturally signifi-
cant, would be most difficult to justify.
But a cost of $30,000 to $40,000, if it can
be documented by the committee, is a
small investment in view of the return.
Not only will it enable the community
to retain one of its landmarks, but it will
also provide adequate facilities for the
police department that probably can not be
duplicated for the same money.
Basically, the issue boils down to one of
economics, and it can not be resolved to the
satisfaction of all concerned until a detail-
ed cost study is presented.
The engineering study completed over
a year ago suggested "it will become ap-
parent that the only thing which is being
salvaged is the building shell and the ques-
tion of whether it is worthwhile to spend a
'large amount' of money on such an old
shell will demand an answer."
The engineering report outlined
deterioration of brickwork at the grade
which would have to be replaced and some
water damage to the brick footing under
the bearing walls. A need for a "control
joint" to overcome large cracks on the in-
side wall was also outlined and it was ex-
plained that the bell tower was in such
serious need of repair that the engineer
questioned whether it would be better to
remove it entirely. Were all these faults in-
cluded in the committee's estimate?
Even if the repairs were undertaken,
the engineer noted that "no upgrading of
the building will have been accomplished in
its overall appearance, comfort or
usefulness to the community".
"It will still be an old building needing
continued care and maintenance and
providing no more in the way of useful ac-
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commodation than it is now providing."
+ + +
The concluding remark by the
engineers appears to be one of the most im-
portant, that of securing the cost of
repairs,
It was the need for establishing this
cost that persuaded last year's council
against placing the disposition of the town
hall on a ballot for the people to decide,
They must be given accurate and com-
plete estimates of the work envisioned by
the engineer and the committee. That, of
course, requires detailed plans similar to
the situation in which council found
themselves in calling for bids on the
renovations to the former post office.
Unfortunately, there appears no short
cut to ascertaining such costs without hav-
ing an architect draw up plans and then
having bids received from contractors.
' Many people who have undertaken the
renovation of an old building haye found
that costs often exceed their expectations
by considerable amounts and many con-
tractors refuse to submit firm tenders
because they do not know exactly what they
will find once they commenced the project,
Some members of council will recall
that about three years ago a $10,000 addi-
tion was planned for the arena, but when
the work was completed, the bills
amounted to well over twice that figure.
The disposition of the town hall has
been delayed too long now, and more
delays will result in further deterioration
that may make repairs impossible.
Council's decision appears to be a
matter of obtaining a detailed cost es-
timate and then putting the matter to the
people, either through public meetings or
perhaps a referendum.
If the town hall can be restored at a
cost in keeping with the benefits it will
provide, it should be approved. However, it
is difficult to back a suggestion that it
should be restored whatever the cost.
+ + +
The street numbering committee
report will demand some considerable
deliberation by council as well. Cost is not
a particularly large factor if individuals
provide their own numbers and volunteers
do most of the planning.
The major consideration appears to be
just how much upheaval would be involved
in providing an entirely new system and
thereby resulting in all new numbers for
every property.
In a Small community where postal
service is not dependent upon house
numbers, wholesale changes may not have
many adverse complications.
However, there may be some in the
community who can think of problems, and
if so, they should speak NOW or forever
hold their peace as they say at the altar.
Some of the alternative proposals
presented by the committee are worthy of
due consideration and it may be that some
changes should be implemented, par-
ticularly in new subdivisions where the gap
in numberspresents the most difficulties.
Obviously, council should attempt
some scheme whereby all residents get
numbers and possibly this is a project in
which the Kinsmen could assist without too
much effort.
People should realize that the main
consideration in the whole procedure is the
problem associated with emergency
vehicles being able to find exact locations
with a minimum of difficulty.
Residents who fail to post their home
numbers are placing themselves in a
precarious situation if they should require
the assistance of firemen,, police or an am-
bulance.
The precious seconds lost can be dis-
astrous and the cost of house numbers is a
small investment indeed to prevent serious
problems.
Some changes appear required in the
present house numbering system, and if
there are no serious problems in making
widespread changes, council should
proceed with plans to have one of the pro-
jects undertaken. This could certainly be
done in stages once the master plan is
prepared.
I knew it! I knew it! They
started screwing around with
that Celsius thermometer, and
the weather has gone crazy. Who
ever heard of a heat wave in
May?
We had one this year, at least in
these parts, and the entire
population was reeling around,
sunburned and sunstroked, when
they should have been wearing
sweaters and turning the heat up
in the evenings.
As I lay on the bed the other
night, nothing over me, both
windows open, gasping for
breath, I up and told my wife, I
told her: "It's that danged
Celsius, that's what it is. They've
thrown the whole country out of
kilter.I must have lost a litre of
sweat and a gram of weight."
She told me to stifle myself, as
far as she was concerned. She has
been a little owly laterly, owing to
the fact that she can't zip up her
new slacks owing to the fact that
she has been hitting her own
desserts too hard, and chiefly
owing to• the fact that I told her
she had gained about 25
millimeters around the bum,
which sounds a lot worse than a
couple of inches.
And so it goes.-You never get
much appreciation around home,
whether you are battling the town
council, or taking on the whole
government of Canada.
But I can tell you that there are
a great many people in this
country who think the current
move to Celsius and metric is as
stupid and arrogant as I do. I've
had a steady stream of letters
since a recent column lambasting
the change as needless and
heedless of the people's desires.
Many of the correspondents are
also writing their MP's, and
getting back the usual oily,
evasive and feeble letters we
expect from our MPs.
These letters are not from
cranks. They are from intelligent
Canadians who are getting sick of
being pushed around by the
mandarins in Ottawa.
Ann Judd, who writes a column
for the Port Elgin Times, says:
"No matter what the federal
government tells you, believe
me, it's a rip-off." She goes on, as
many other readers do, to point
out the tremendous cost of the •
unasked-for changes. And this in
a time of racking inflation, when
every citizen is, and the govern-
ment should be, trying to make
every dollar go as .far as it will
stretch.
A chap with the charming
name of Volodimir Barabash
makes the same charge in a
poem called It's Madness printed
in the Dauphin Herald.
Wes Rodgers of Mar,, Ont., and
Fred Salisbury of Peterborough
agree with me completely, and
see nothing' beneficial in the
change. Angela Aldworth of
Waterloo says: "If it's not too
late to stop the big wheels from
rolling regarding change to
metric and celsius, my vote is
NO." It's never too late, Angela
and all you others, We have only
begun to fight.
You see, what we are dealing
with here is chickens. Politicans
arechickens and civil servants
are chickens. Who ever ran away
from a fight with chickens?
Doug MacLellan of Fergus
wrote a stringent letter to the
editor of the Fergus-Elora
50 Years Ago
Messrs. W. E. Sanders, G. E.
Anderson, W. W. Taman, and R.
N. Creech of the Exeter Bowling
Club won second prize, carving
sets at the Blyth Bowling
Tournament,
Rev. Edward Sheppard will
succeed Rev, W. E. Donnelly as
pastor of JaMes Street United
Church
Four thousand dollars is left to
the parish priest at the Roman
Catholic Church at Mount Carmel
by the terms of the will of Nor-
man Farrell, Biddulph Township
farmer.
Mr. Colin Hudson, Hensall has
a white leghorn hen that laid an
egg six inches round and eight
inches long.
The members of Lebanon
Forest Lodge, AF & AM together
with a number of visiting
brethern from Clinton, Hensall
and Lucan attended Divine
Worship in James Street United
Church on Sunday evening.
25 Years Ago
The 25th anniversary of church
union will be celebrated in
Centralia church on Sunday.
Lucan Community Memorial
Centre will celebrate the official
opening Wednesday June 14, and
Friday, June 16 and on Sunday,
June 11,'a memorial service will
be held.
The Huron County Old Boys'
Association of Toronto celebrated
its fiftieth birthday at a golden
jubilee dinner at Chez Paree June
1, Kenneth Stanbury proposed the
toast to Huron County.
Grade nine pupils of Exeter
District High School have just
concluded their turkey project.
Five weeks ago they purchased
200 broad breasted bronze
turkeys which they have cared
for under the direction of
agriculture teacher Andrew
Dixon. Most of them have been
sold - but several students took
home a few birds to raise.
Miss Myrtle Reeder, who
recently graduated from
Woodstock General Hospital
School of Nursing was awarded
that the introduction of Celsius is
"just about the' last straw" in
minorities forcing things on the
majority such as • that pitiful
Canadian flag and bilingualism.
She adds: "I'd like to know just
who they (the gov't) did ask.
Nobody ever asked me or anyone
I have come in contact with.The
silent majority just got taken
again."
Even my old high school math
teacher, Earl Felming, said he
was waiting to see me blast it in
my column, Now if a math
teacher doesn't like metric, or
sees no need for it in Canada,
surely there isn't any.
I've run out of space, but not
out of mad. Come on, you silent
majority:Let's make some noise.
I'm sick to death of being buried
in that stuff that is emitted by all
those chickens in Ottawa. And I
know I'm not alone. Keep the
letters flying and the shouts of
outrage echoing.
You there lady, you with the
beautiful 38-22-38 figure. Maybe
you're apathetic and you say we
can't fight City Hall. But you'll
change your tune when they call
you out in centimeters. You'll
fight when someone says you are
a 95-55-95. You're gross !
the Dr. C. McPherson award
for proficiency in operating room
technique.
15 Years Ago
This year Huron County had
the highest count of confirmable
cases in animal rabies in the
province.
At the anniversary service of
Kirkton United Church, Rev. R.
S. Hiltz, Exeter delivered
an inspirational address.
James Street Women's
Association highlighted the June
meeting by visiting the rose
garden of Mr. & Mrs, C. V.
Pickard,
Mr. John Goman, public school
inspector for South Huron ad-
dressed ,the Exeter FWTAO unit
at the annual banquet.
• Mrs, C. A. MacNaughton, Mrs.
Fred Dobbs, Mrs. Richard
Dickins attended the June
meeting of the Women's
Auxiliary to the Huron County
Home to plan for the Christmas
Fair for the residents.
10 Years Ago
The severe windstorm which
swept through Exeter last month
may have forded cancellation of
any proposed sidewalk repair or
construction this year.
Exeter businessman R, Ross
Tuckey miraculously escaped
with only a fractured hip and cuts
and bruises when his car was
completely wrecked when it
crashed through a culvert under
construction on Highway 4 early
Wednesday morning.
Catherine Ann Rader, who
graduated from Kitchener
Waterloo Hospital school of
nursing on Saturday received
word that she was successful in
passing her Registered Nurses'
examination. Miss Rader is the
"daughter of Mr. & Mrs, Harold
Rader, Zurich.
At the Provincial Trap Shoot at
St, Thomas Saturday, John
Anderson was funnel' up in Class
C with a score of 192 out of 200,
Mr, & Mrs. A, J. Sweitzet at-
tended the Lions Convention in
St. Catharines and spent a fe
days visiting Dr, and Mrs. I. . 8.
Steiner of Welland,
this are those who have not ex-
perienced it or who choose to
deny the mass of testimony of the
many who have. Isaiah said,
"Thine ears shall hear a word
behind thee, saying, This is the
way, walk ye in it."
There is a danger here, though,
for some people insist they have
been guided by God when they
have really only made up their
minds to do what they want to do.
To say one is guided by God is a
solemn thing and should not be
said unless we are positively and
inwardly sure.
There are certainly times in the
lives of most of us when we have
difficulty discerning God's
guidance, because sometimes
our best judgement runs counter
to His. Even St. Paul had dif-
ficulty here. His own judgement
told him to go to Bithynia to
spread the Good News, but the
Spirit stayed him; and God called
Paul against his judgement to go
to Macedonia, to Europe . . . and
thence to us.
The old Quakers, who knew a
great deal about walking in God's
inner light or guidance usually
solved a particularly difficult
problem by the test of 'peace'.
They waited before God in utter
stillness, held out the dilemma
before Him and waited!
Unhurriedly!
Then they took the road,
whatever the cost, that gave
them peace in their hearts. "You
shall hear a voice behind you
saying, This is the way, walk in
it.".,
Wait for God to answer. Don't
be in such a hurry to hang up.
percent were very dissatisfied
with the service they got."
It was found that Americans
are fairly tolerant of red tape.
While the many forms to be filled
in caused comment, yet on the
whole they were accepted and the
results obtained more than
compensated for the drudgery
endured.
Only 12 percent of the
respondents indicated they had
had trouble finding the right
man. There were more problems
with medical services and •
Workmen's Compensation than
with other government depart-
ments.
This latter find is of interest for
administrators. There seem to be
some services organized more
clumsily, inviting some dif-
ficulties. It would be easier to
change procedures and
organization than general at-
titudes and thus we can have a
collective sigh of relief.
Most agencies were counted as
being very helpful. Fifty-seven
percent felt that their public
servants had helped enough and
another 12 percent said they
helped more than they had to.
Most felt they had been served
efficiently. One in ten only
reported contrariwise.
The young (those under 30) and
blacks reported some
discrimination in service. But
only 13 poercent overall felt they
had been treated unfairly.
Generally speaking people
were happy with the services
received and the discrepancy in
this general finding had to do
with age and race again. Very
few older people were
dissatisfied and one in four of the
young reported dissatisfaction.
More blacks were dissatisfied
than other racial groups.
On the whole, our researchers
were happy with the results of
their survey. But there are some
unhappy inferences.
While most people were happy
with the service they received
personally, yet they continued to
believe that government agen-
cies were generally unfair and
difficult intheir delivery of
service,
Also it was found that most
people revered the flag and other
general symbols of state, but
were cynical of the government
process. Congress is far away.
The rules and laws seem to be
divorced from the people
themselves. Individual welfare is
drowned in a sea of bureaucracy,
This means, of course, that
personal experience does not
affect general attitude. The
people have resigned their task of
seeking to influence the govern-
ment and its law-making ac-
tivity. They merely hold up their
hands to receive,
This in turn leads to another
unpleasant. inference, If people
are not using reasonable ap-
proaches to government, they are
open to less rational appeals.
It is well for us to be exercised
in the process of government lest
the process takes over and dic-
tates terms to the people.
./046'0:411.
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• • e
,14
What is more annoying than
hearing your phone ring and have
the party who's calling hang up
just as your hand reaches the
receiver? Having rushed from
the far end of the house or
perhaps even from the bathtub,
you stand there frustrated,
wondering who it was, or if
you've missed some important
message.
I've heard, that the Bell
Telephone Company suggests the
caller allows 20 rings before he
hangs up, but many persons can't
let the phone ring beyond three
times before they're convinced
you're out and slam down the
receiver. It's not only annoying
it's rude.
A lot of us hang up on God, too,
I think, We may send up a prayer,
but if we don't get an immediate
answer we assume He's not
there, not listening, or just
doesn't want to answer our call.
There's a waiting and listening
side to prayer, too, just as there is
to a telephone call to any of one's
friends. Not all prayer, says W.
E. Sangster, is made up of our
human speaking, It's both
courteous and highly profitable
not only to talk to God but to wait
and listen to Him. But God cannot
be hurried; He may keep you
waiting for assurance until the
time comes to act.
God speaks to us in many ways, •
of course. He guides us through
Scripture and through the
Church. He guides us through
counsel of friends, but there are
also times when counsel comes
direct from the mind of God to the
mind of man. Those who scoff at
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Times Established 1873 Advocate Established 1881 Amalgamated 1924
exelealimat-ibuorafe
Express, opposing the change,
and sent a copy to his MP, The
Express editor pointed out some
of the follies of the .change and
said: "Lately a few people have
suddenly said 'Is it worth it?' "
Believe me, chaps it is not
worth it, and if you don't oppose
the changes for any other reason,
light them on the basis of cost.
Ontario alone has just allotted$1.5
million to schools for converting
measuring articles. Multiply this
by 10 and you have just scratched
the surface.
Connie Hodgins of High River
Alberta, is hopping mad about
the arrogance with which the
measures have been introduced.
She claims somebody must have
brainwashed the MP's to
"prepare them to act like a
flock of sheep and vote without
waiting to hear what their con-
stituents' wishes were."
A pungent comment from a
reader in Renfrew :"Yes,we have
Celsius and the politicians tell us
it is for export. Where can we
export our weather except to the
USA and they don't want it. The
government is preaching
economy. Each road sign to be
replaced by a kilometre sign will
cost $30. How do you like those
bananas? Sick-sick-sick."
A lady from Waterloo suggests