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The Citizen, 2010-01-07, Page 5THE CITIZEN, THURSDAY, JANUARY 7, 2010. PAGE 5. Bonnie Gropp TThhee sshhoorrtt ooff iitt Let’s have some new clichés! – Samuel Goldwyn Owayfaring strangers, cherished colleagues, friends and neighbours and, it goes without saying, my nearest and dearest. It warms the cockles of my heart to arrive at the realization that we are gathered here together for one common purpose on this day of all days. For truly it must be said that we find ourselves, citizens of a grateful nation, in a land of plenty, nevertheless poised on the brink of perilous yet challenging times. The torch has been passed, the gauntlet thrown down, the challenged issued. To wit: what can be done about the cliché? The truth is, it is hard not to write or speak in clichés, because clichés have one abiding asset: they are extremely apt – or at least they were when they were first born. And we find them everywhere. Look at how we plunder our fellow creatures to mine clichés. Virtually everything with fin, fur or feather has been usurped. We even double-down our clichés by turning them into cliché/similes. We can describe a fellow human as sleek as an otter or fat as a pig, dumb as an ox or sly as a weasel, eagle- eyed or blind as a bat. Humans can be turned into fish in a barrel, ducks in a row, birds on a wire or monkeys in the middle. We have wise owls, dumb bunnies, old trout and young bucks. And a fly on the wall tells me that you, gentle reader, have at various times in your life been described as a dirty rat, a dog in the manger, a snake in the grass, a fox in the henhouse and a cat amongst the pigeons. Even our moods are animalized. It is possible to be happy as (a) a clam, (b) a sheep in clover or (c) a pig in…ah, but that’s a horse of a different colour. The problem with clichés? Shelf life. Some of the most lacklustre, dreary clichés in the language sprang from the quill pen of the best writer we ever had. He was a tower of strength who could have you in stitches, set your teeth on edge, leave you tongue-tied with knitted brow and bated breath. He could make you vanish into thin air or not budge an inch. He could render you white as the driven snow or dead as a doornail. All of those expressions would earn you a groan from a high school English teacher, but they were, ahem, bright-eyed and bushy-tailed when William Shakespeare first coined them. It’s not Shakespeare’s fault they now sound trite. The Bard hasn’t set pen to parchment for over four centuries yet we’re still recycling his best stuff. But clichés go back way beyond Shakespeare’s time. A bird in the hand, an eye for an eye, a thorn in the flesh and a lamb to the slaughter – all come from the Bible. And that old chestnut ‘bite the dust’. Who first said that – a long-forgotten baseball umpire? Ronald Reagan playing a U.S. Marshal in some spaghetti western? Not even close. Homer coined that phrase more than two millennia ago. The most enthusiastic cliché spouters these days? Jocks, I think. There must be a school that hockey defensemen, football linebackers and basketball sharpshooters attend to learn phrases like: “we’re gonna play them one game at a time” “we gave a hunnert and 10 per cent”, and “we need a total team effort”. Clichés owe their existence to the simple fact that at one time, somewhere they were perfect and brilliant and fresh. But, like chewing gum, clichés go flat through overuse. Then they become the refuge of the lazy, the brain-dead and politicians. (But I repeat myself.) Politicians adore the cliché because it’s safe – all voters put their brains on idle when they hear phrases like ‘bipartisan solution’, ‘leadership by example’ and ‘level playing field’. The effect is hypnotic, not to mention stupefying – and it’s a tactic that shows no sign of giving up the ghost, kicking the bucket, cashing in its chips or joining the choir invisible. But the cliché is merely a wrung-out figure of speech. A dead metaphor, if you will. All any decent writer has to do is put his nose to the grindstone, roll up his sleeves, set his shoulder to the wheel, pull himself up by his bootstraps, fix his eye on the prize, keep a stiff upper lip, throw his back into it and resolve to stop using them entirely. Now you know. Go and sin no more. And metaphors be with you. Arthur Black Other Views The corn was as high … If you feel you and your doctor don’t understand each other, you are not alone. Ontario’s doctors believe about half their patients lack the literary skills needed to communicate adequately their concerns to them and follow the advice they give. This means among many implications patients are not being treated as well as they should and a huge amount of money the province spends on healthcare, which soon will be half its budget, is going down the drain. The Ontario Medical Association, which has made the groundbreaking diagnosis, says more research is needed, but “about half of Canadians have literary skills that are considered insufficient to function well in society. “People with this level of skill can read and understand only material that is simple, laid out clearly and in which the tasks are not complex. “For some patients, documents such as patient education brochures, informed consent forms, notices regarding privacy protection and pill bottles are too complex for them to understand.” Such patients, it says, have difficulty understanding labels or other written information provided with drugs that describe treatment options and possible side effects. Some lack basic skills in arithmetic needed to assess the correct doses for children based on age and weight. Some have difficulty providing vital information about their own health history on forms doctors provide. Patients over 65 on average have more trouble understanding medical information than those of other ages and are more likely to have chronic or complex conditions that require healthcare. But the seniors’ ability varies considerably. Some are very capable and those who read regularly are among patients who understand best. Other groups who have more difficulty understanding include some who read less, have little education or are among the 26 per cent of Ontarians whose mother tongue is neither English nor French. Some of these may need interpreters, or to bring their children educated here to communicate with doctors, the OMA says. Pamphlets that would help them also may not be available in languages they can read. Some treatments also require doctors and patients to work together and patients to manage part of their treatment, understand and follow complex medical regimens, plan and make lifestyle changes, make informed decisions and know how to access care when needed. This is required particularly of over-65s, who tend to have the most chronic conditions and some of whom are challenged to engage in effective self-management. The OMA concludes cautiously there is not enough research to conclude poor health literacy is a cause of poor health, because many with poor health are hurt by substandard economic conditions and impaired access to medical facilities. But there are indications clear communication between doctors and patients can improve patients’ understanding of their conditions. Some patients also have difficulty communicating, because they are reluctant to admit they cannot read well or understand and wrongly feel shame. Doctors also may be handicapped in understanding patients who lack ability to communicate because such skills may not be explicitly taught in medical schools. But the OMA says doctors can help with such simple acts, for example, as not asking “Do you have any questions?” but instead asking “what questions do you have for me?” which implies the doctor expects questions. Doctors also should avoid medical jargon. Rather than saying “Nausea may be caused by this medication,” saying “These pills can make you feel sick to your stomach,” which patients more readily understand. The OMA’s study is groundbreaking and in one sense brave, because it raises the issue of patient literacy, which Canadians have been slow to look at, partly because they may be accused of belittling poorer residents. But lack of skills in communicating is hindering treatment of patients and the healthcare system should bend over backwards to remedy this first for their wellbeing. Improved communication also would prevent patients returning endlessly for treatments and save government huge money on healthcare – and saving money on healthcare is as big an issue as there is in Ontario politics today. Eric Dowd FFrroomm QQuueeeenn’’ss PPaarrkk Anew year dawns and with it the time to take a look at your life and consider some changes. A grand holiday behind me, my mind drifted to the notion of what my New Year’s resolution could be. But in taking stock I kept coming to, not my shortcomings, but rather my blessings. I suspected it was the result of a phone conversation a few days before Christmas that had me thinking this way. The grapevine a while ago had wound its way to Mark and me, trailing with it information regarding the health of an acquaintance. We had known this person and her husband for many years. The relationship was not a close one, but far from unfamiliar either. There have been play dates for our children and we have shared quiet suppers, as well as many common interests. And now we had heard that she had a brain tumour and the prognosis was dire. The information was confirmed in a Christmas card, which precipitated the aformentioned call. We were fortunate to have caught her on one of the better days when conversation was easier for her. With remarkable serenity she explained she had been diagnosed months before, surgery had followed, but the tumour was aggressive and little could be done. In both her Christmas note and her conversation she glowed over the grandbabies who would be part of this year’s festivities, grandbabies it now seemed she would never see grow up. There were emotions galore after that call. There was of course sadness, but also anger at the unfairness, and not for the first time in my life, a sense of being profoundly humbled by another human being. With such tragic news the onslaught of feelings is pervasive, each equal in depth. However, as they eased, the one that surfaced most powerfully was gratitude, for my life and the blessings it has provided. As a mother and grandmother my heart aches for her, but I’m grateful to her for reminding me of what’s important. Day to day we scoot, shamble and saunter through life, blaming busyness and poor memory for a loss of perspective. For some strange reason, the traditional ebbs and flows of living we tend to assume will just keep flowing along. We accept the good stuff gladly, but overlook it too easily when petty irritants drift into our path. Most of us have complained about the long line at the checkout, the slow driver in front of us, or the extra step that we are required to take because of someone’s thoughtlessness. And it’s all so silly really, when you think of the real problems out there. For a while now, I’ve tried to keep perspective, by making it a practice each morning to acknowledge that there are blessings in my life and that I am grateful for each of them. What I have not however taken the time to do is elaborate on what they are. So now a new year has dawned and rather than making a resolution I’ll be bound to break, I have instead resolved to celebrate the life I’m living. No unachievable dreams, no challenging promises, no improbable standards this time, but rather a pleasant self-improvement plan. With 2010’s arrival I began not just saying thank you each morning for my blessings, but easing myself to sleep at night recalling specifically what they had been that day. And not surprisingly, I’ve noticed that even on the worst of them there is still so much to be thankful for. The healthcare breakdown in Ontario Blessed resolution No one has a finer command of language than the person who keeps his mouth shut. – Sam Rayburn Final Thought