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HomeMy WebLinkAboutThe Huron Expositor, 1979-10-25, Page 242A — THE CAR CARE SUPPLEMENT While many of us have the tendency just to drop the car off at the garage .or dealer's lot when it's misbehaving,' hoping the service manager can find the problem.' most mechanics agree they'd like a. little more specific inform- ation to start from. Gord Phillips, of Gord's Gulf, said he likes customers to be as specific as possible when they bring the car in. If they just tell him it .needs a tune-up, without describing what's wrong, then he said they could spend S50 and still have the problem; • Bill Dalrymple, service• manager at Rowcliffe Motors said he finds people in this area have a fair knowledgeof what a car's problem is when they bring it in. However, if they aren't sure, then he and the owner take the car out for a test drive to determine. where the difficulty lies. He, said he talks;. the problem over with the customer and if 'he later finds the repair will' be costly, then he always• gets in touch with, the cust- omer to confirm that they . want him to proceed with the work. • Sohn; Munro, service man- ager at Seaforth Motors, agrees . people should be specific - 'he: said .some people tell a mechanic they. want •a tune-up, believing. this includes an oilchange as well, which it doesn't. Also, he said it's better if they tell a mechanic if they're :having any choke problemswith the the garage needs to know vehiclewhen they bring the car in. He said with a choke problem in particular, if the car is warmed up when it comes to the lot, then it's more difficult for the mech- anic to discover the problem, Mr. Munro said Seaforth Motors: staff, keeps file on all their customers' cars which they service regularly.. He said this way they can avoid selling customers something, for their car that they don't really need. This. however,. only works for the regular or established customers who bring vehicles in for servic- ing. Mr. Munro said Seaforth Motors appreciates custom- ers who leave both their home and business numbers with the staff, since "we don't like to do anything (to. their I.ar.:' without their per- mission; er-mission; Fred Tilley, owner of the Seaforth Canadian Tire store, said when a car is brought in for servicing, "we would like .to have the name of the owner, and ii the year and make of the car." He said his staff would. also like ,a description of the problem with the vehicle, when . they... first noticed it and how long the driver can leave the car if it proves to . be a major problem. Charlie Campbell, service 'Manager at McLaughlin .Motors, said there are two ''' primary considerations for someone bringing in a car for '_ a pre -winter checkover:. Thoseare safety and conven ience. Mr. Campbell. said .the safety aspect includes a. check of the brakes, tires and: exhaust system, He said for e*ample, if the brakes have been grabbing, this could result in tires swerving when someone; tries to stop in winter driving conditions. Convenience means hav- ing the car "in good mechan- ical condition to get from A to B." He said a car should operate efficiently when first started, and all levels of •anti -freeze, windshield wipers fluid, etc. should be . checked so they're ready for winter conditions. Mai c Robinet, manager of Archie s Sunoco, agrees that the customer, should be spec- ific about problems. He said he and the other garage staff ask quite a few questions when a car is brought in so they -generally know what needs to be looked at. He said when someone brings a car in for an .oil change, the garage staff also checksall fluid levels in the car, including battery, trans- mission and brake fluid lev- els. Classified Ads pay dividends ,Dial 523-9646;, Dial Brussels 887-6641; Dial 527-0240; WE ARE. SPECIALISTS IN.. . GLASS -. TRIM.... AUTO & TRUCK GLASS CAMPER WINDOWS VAN WINDOWS CONSTRUCTION EQUIPMENT VAN' ROOF VENTS QUARTER WINDOW BLOCKOUTS. COMPLETE AUTO 'UPHOLSTERY CUSTOM. INTERIORS, VINYL ROOFS OPERA WINDOWS BODYSIDE MOULDINGS CONVERTIBLE TOPS INSURANCE. CLAIMS CALL 524=213 'FOR FREE ESTIMATES { ALL PARTS AND WORKMANSHIP GUARANTEED FOR:90 DAYS;, FREE MOBILE: SERVICE ON. GLASS: TO HOME, OFFICE, FARM, FACTORY' AUTO GLASS LIMITED ' UTO 356 $AYFIELD RD. GODERICH 524-21'36 • Illllllllllliillll111lllllllllllllli�llllllllllllllllilllillllllllliillillllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll unomm111 111_... _ "Huron County's' Foremost` Car. Dealer' _ . _ OUR NMI _ MEV IMO _ One of thelargest Stocks: of Used Cars & Trucks in County of Huron North end of . Brussels Phone 887-6173 ANTI FREEZ 1 imperial gallon ■9 over the counter while it Casts MINN MEM WNW -. NMI MOW _ IMO POlyester Snow Tires G78-15 39.95 H78-15 42.95 _ Steel Belted • . Radial Snow Tires ,= FR . 78-14 65.95. FR 48-15 85.95, . ' GR 78.15 89.95 HR 78.15 75.95 Sale food. On* Nov., 30th 1979 . 0 i ., ,C PRICE NG WITH' ®. C' • �IIIIIIIIIIIIIIIIIIII�IIIIIIIIINIIIIIII�IIi11111lI1G