HomeMy WebLinkAboutThe Huron Expositor, 1988-12-07, Page 44A — THE HURON EXPOSITOR, DECEMBER 7, 1988
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9-1-1 service meetings to be held
Information meetings about the 9.1.1. department could call for an ambulance
emergency system will be aimed at with "the push of a button," said Gowland.
municipal officials in Huron and Perth The system also has a `bureau hold,' mak-
Counties in the new year. • ing it possible to hold and trace the call.
That was the decision after a meeting held Gowland said this is a boon if the person on
last Wednesday in Seaforth to discuss the the other end of the line has hung up before
system. Area residents at the meeting su,g- giving important information, such as the
gested turning the matter over to municipal location of the emergency.
councils since most of the cost will fall on The call -taker can also use the forced -
municipalities that opt into the system. The disconnect option if someone is tying up the
number of meetings and dates are not yet lines for no reason.
known. The system is set up to quit the needs of
About 55 people attended the meeting, the community it's going into, he said.
organized by the Huron and Perth However, certain conditions must be met.
Emergency Health Services Study and Im- A Canadian Radio -television and Telecom-
plementation Committee. Dan Steyn of Clip- ffitutications Commission (CRTC) regula-
tondanc� a was about of the committee,
harf wae,s ea said
the ed. at -
tions requires that he three basic enaergen-
Members of several area em cy services (police, fire and ambulance)
ergency ser• must be offered as part of all 9.1.1.
vices were among the audience, but only a Other services such ashydro
present. sYsterns
few members of municipal councils were hotlines, domestic violencgas sis linesand
ublic works de
"It's been proven time and again that (the pdepartments may also come
9.1.1. system) saves lives," Gary Gowland, online.
a customer systems manager with Bell In- o, y communities as are will -
formation Services, told the audience.ing to participate should come online at the
And Don Croucher, a 9.1.1. systems con- same time. Besides reducing confusion
sultant for the Ontario Police Commission, among residents, this will help reduce costs.
added, "Don'tcall it 'nine -eleven' it's "It's not an all -or -nothing proposal, but
'nine-onesone."' look at the whole region (Huron -Perth) now,
The distinction is important, he said. and if that's not feasible then look at what
The system is primarily aimed at theis
,, Croucher said.
elderly and the young, and it's less confus- In answer to a question, Steyn said that
ing to look for the numerals nine and one on if the two counties want to opt into the
the phone dial, said Croucher. Young system separately it was "fair enough, but
children in particular may waste valuable it's feasible to do it together."
time trying to find the numeral 11 on the Municipal responsibilities would include
dial. establishing a task force and determining:
A caller phoning 9.1.1. bypasses the public • The geographic area to be served;
telephone system and is connected to a cen- • The number and types of emergency agen-
tral emergency reporting bureau (CERB), cies to be included and their jurisdictions;
located in the community. Most CERBs are • The location of the CERB;
located in police offices, because statistics • The boundaries of the telephone com-
from other 9.1.1. systems indicate that about pany's Central Offices and how boundary
90 per cent of the calls go there. conflict areas will be served;
At the CERB, a professionally trained • Whether access to the CERB will be pro -
call -taker gets the location and type of vided to deaf and hearing impaired
emergency and routes the call or fnforma- residents though the installation of a
tion to the appropriate agency.
Gowland said the advantages of the 9.1.1.
system include:
• A number that's easy to remember – the
caller doesn't have to spend time looking up
the police, fire or ambulance number.
• The number is universally recognized
across North America.
• It's free from pay phones.
• It facilitates multiple -agency response.
For example, if ambulances are needed at
a fire, the caller calls the CERB, which
notifies both the fire department and am-
bulance. It's easier and faster to put the
necessary calls through from the CERB
than it is for the caller to dial both agencies.
In Goderich, for example, the police, fire
and ambulance numbers are three different
seven -digit numbers. A frightened resident
could waste time looking up the numbers,
dial incorrectly or need more than one
emergency service. And while any of the
emergency services would call the others,
it still involves dialling a seven -digit
number. With the 9.1.1. system, the
emergency services would be hooked up in
such a way that, for example, the fire
Telephone Device for the Deaf (TDD).
The municipality is also responsible for
putting forward an effective public educk- '
lion new system, to let residents know about
Once they above issues are dealt with, Bell '
Canada develops a detailed proposal and f
provides preliminary costs. Bell does the
engineering, installation, repair, ad- '
ministration and training on equipment pro.
vided by the company.
Bell also' advertises the new system
through a telephone bill insert to every '
telephone subscriber in the community that
is coming online. A full-page advertisement •
will appear in the telephone directory for the
first year after the system is operating.
Many communities back out after hear-
ing rumors of costs, Croucher said.
'It's discouraging to hear about cam- '
munities saying they can't afford the system
when they haven't priced it," he said, ad-
ding that costs that appear high "are often
based on inflated notions of the number of
staff needed (at the CERB)."
He could not give any estimate of what the
system might cost Huron -Perth. The cost
depends on a variety of factors, including
the number of emergency calls anticipated,
the 'distance and number of 9.1.1. 'trunks' re-
quired, the number and location of par-
ticipating emergency systems and any
special features or options requested by the
municipality.
Bell will absorb the costs of area Central
Office modifications, as well as the cost of
modifications and instructions cards for pay
telephones, the company's share of the
public education program (telephone bill in-
serts and the full-page ad in the directory),
and a representative will also consult with
the municipality's public education commit-
tee fn developing an effective publicity pro-
gram. All operating costs are borne by the
host municipality.
Gowland said there is no provincial or
federal aid available to municipalities that
want to opt into the 9.1.1. system.
• from page 1
One major reason people balk at the in-
stallation of 9-1-1 service is the cost
(although little is known of that at this
point). Chief Claus' personal opinion is the
solicitor general's office should fund the ser-
vice if they want to see it universal in On-
tario, and thereby take the burden off the
municipalities.
Chief Claus doesn't think the final decision
about the service is with the police.
"I don't want to dictate a need. The de-
mand should come from the people, and the
representatives of the people should tell us
what they want."
George Garrick, Chief of the Fire Depart-
ment, is also of the opinion that in the long
run the 9-1-1 service would be a good thing,
but thinks more financial information is
needed. He also thinks the existing dispatch
service is doing a fine job for the fire
department.
It sounds like it's going to cost a bit of
money to get into it, and some don't want
spend a lot of thoney. Ours (dispatch
system) is ideal the way it's set up now,
we're covered 24 hours per day through the
hospital."
Chief Garrick says if there was some sort
of Financial assistance available to help
cover the cost of implementing 9-1-1 service
he would say 'yes'. But if the town would
have to keep its existing dispatch service
and help install 9-1-1 service, it would be ad-
ding to its costs. He does think it would be
worthwhile putting together a committee to
investigate the issue.
Gary Betties, of Seaforth's ambulance
service, thinks 9-1-1 service would eliminate
a lot of confusion that sometimes occurs
during the reporting of an emergency, and
would make it easier for the public to res-
pond to any emergency.
He too says he would like to see a commit-
tee formed to see if the service is viable in
Huron -Perth, and to spend tax dollars the
to best way possible if it is viable.
Ground cleared, trenches dug for hospital expansion
Construction on the Seaforth Community entrance. For the time being, patients will
Hospital expansion is now into its third have to enter the hospital through the front
week, and progressing favorably. entrance. Once inside, however, they will
Don Smith, the hospital's Chief Executive find that little has been disrupted. The
Officer, noted on Friday that concrete on the emergency services department is still on
west side of the hospital has been dug up, the the west (left) side of the facility, and the
ground levelled, and the digging of the tren- administration offices on the east.
ches for the footing nearly completed. Once
the footing is in place, framing for the actual "We changed some of the planning so that
extension itself, can be started. the disruption was minimal. There will be
To accommodate the construction the minimal impact on the public," said Mr.
hospital has had to change its emergency Smith.
"We moved the (emergency) entrance to
the front door and haven't touched the
emergency department."
Mr. Smith added the emergency depart-
ment will move into its new quarters once
the expansion is completed. When that hap-
pens renovations will take place in the old
emergency quarters.
"It (the expansion) seems to be going
very well. It seems to be on schedule and
progressing very nicely," said Mr. Smith.
GIF: CERTIFICATES
at
NOBEL'S
NURSERY
Give a Flowering Shrub to
someone who has everything
527-1n9S
r
411.-J.t vis �:♦�����K4�.a�'!♦_N��1Nj
Water Well
DRILLING
W.D. Hopper
and Sons
4 MODERN ROTARY RIGS
Nell Durl Jim
522-1737 522-0628 522-0775
McLaughlin
Chev-Olds Ltd.
13 Main St. Seaforth 527-1140
• Service • Selection • Savings
• Satisfaction • Leasing
• Complete BOtY SHOP Service
CATCH THE
CASE IH HOLIDAY
SPIRIT WITH OUR
COLORING
CONTEST!
GET YOUR PICTURE
TAKEN WITH SANTA CLAUS
THURSDAY, DEC. 15
7RM. TO9P.M.
JUST ARRIVED
POINSETTIAS
4-5
BLOOM
6-7
BLOOM
Kids - Simply colour this ad with
crayons, felt-tip markers or col-
ored pencils and return to our
store by Thursday, December 22.
judging will be done December
23 for first prize of 1/16 scale
farm toy and second prize of a
1/64 scale farm toy. Winner will
be called.
HAPPY
COLOURING!
COME AND SEE
OUR FAMOUS
TOYLAND
4®99
WHILE STOCKS LAST
SEAFORTH COOP
MAIN ST., SEAFORTH 527-0770
FARM EQUIPMENT LIMITED
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I�
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OPEN 7 DAYS A WEEK 9 A.M. TILL 11 P.M.
CO.OP AN
EVENING
WITH
SANTA CLAUS
9-1-1 service meetings to be held
Information meetings about the 9.1.1. department could call for an ambulance
emergency system will be aimed at with "the push of a button," said Gowland.
municipal officials in Huron and Perth The system also has a `bureau hold,' mak-
Counties in the new year. • ing it possible to hold and trace the call.
That was the decision after a meeting held Gowland said this is a boon if the person on
last Wednesday in Seaforth to discuss the the other end of the line has hung up before
system. Area residents at the meeting su,g- giving important information, such as the
gested turning the matter over to municipal location of the emergency.
councils since most of the cost will fall on The call -taker can also use the forced -
municipalities that opt into the system. The disconnect option if someone is tying up the
number of meetings and dates are not yet lines for no reason.
known. The system is set up to quit the needs of
About 55 people attended the meeting, the community it's going into, he said.
organized by the Huron and Perth However, certain conditions must be met.
Emergency Health Services Study and Im- A Canadian Radio -television and Telecom-
plementation Committee. Dan Steyn of Clip- ffitutications Commission (CRTC) regula-
tondanc� a was about of the committee,
harf wae,s ea said
the ed. at -
tions requires that he three basic enaergen-
Members of several area em cy services (police, fire and ambulance)
ergency ser• must be offered as part of all 9.1.1.
vices were among the audience, but only a Other services such ashydro
present. sYsterns
few members of municipal councils were hotlines, domestic violencgas sis linesand
ublic works de
"It's been proven time and again that (the pdepartments may also come
9.1.1. system) saves lives," Gary Gowland, online.
a customer systems manager with Bell In- o, y communities as are will -
formation Services, told the audience.ing to participate should come online at the
And Don Croucher, a 9.1.1. systems con- same time. Besides reducing confusion
sultant for the Ontario Police Commission, among residents, this will help reduce costs.
added, "Don'tcall it 'nine -eleven' it's "It's not an all -or -nothing proposal, but
'nine-onesone."' look at the whole region (Huron -Perth) now,
The distinction is important, he said. and if that's not feasible then look at what
The system is primarily aimed at theis
,, Croucher said.
elderly and the young, and it's less confus- In answer to a question, Steyn said that
ing to look for the numerals nine and one on if the two counties want to opt into the
the phone dial, said Croucher. Young system separately it was "fair enough, but
children in particular may waste valuable it's feasible to do it together."
time trying to find the numeral 11 on the Municipal responsibilities would include
dial. establishing a task force and determining:
A caller phoning 9.1.1. bypasses the public • The geographic area to be served;
telephone system and is connected to a cen- • The number and types of emergency agen-
tral emergency reporting bureau (CERB), cies to be included and their jurisdictions;
located in the community. Most CERBs are • The location of the CERB;
located in police offices, because statistics • The boundaries of the telephone com-
from other 9.1.1. systems indicate that about pany's Central Offices and how boundary
90 per cent of the calls go there. conflict areas will be served;
At the CERB, a professionally trained • Whether access to the CERB will be pro -
call -taker gets the location and type of vided to deaf and hearing impaired
emergency and routes the call or fnforma- residents though the installation of a
tion to the appropriate agency.
Gowland said the advantages of the 9.1.1.
system include:
• A number that's easy to remember – the
caller doesn't have to spend time looking up
the police, fire or ambulance number.
• The number is universally recognized
across North America.
• It's free from pay phones.
• It facilitates multiple -agency response.
For example, if ambulances are needed at
a fire, the caller calls the CERB, which
notifies both the fire department and am-
bulance. It's easier and faster to put the
necessary calls through from the CERB
than it is for the caller to dial both agencies.
In Goderich, for example, the police, fire
and ambulance numbers are three different
seven -digit numbers. A frightened resident
could waste time looking up the numbers,
dial incorrectly or need more than one
emergency service. And while any of the
emergency services would call the others,
it still involves dialling a seven -digit
number. With the 9.1.1. system, the
emergency services would be hooked up in
such a way that, for example, the fire
Telephone Device for the Deaf (TDD).
The municipality is also responsible for
putting forward an effective public educk- '
lion new system, to let residents know about
Once they above issues are dealt with, Bell '
Canada develops a detailed proposal and f
provides preliminary costs. Bell does the
engineering, installation, repair, ad- '
ministration and training on equipment pro.
vided by the company.
Bell also' advertises the new system
through a telephone bill insert to every '
telephone subscriber in the community that
is coming online. A full-page advertisement •
will appear in the telephone directory for the
first year after the system is operating.
Many communities back out after hear-
ing rumors of costs, Croucher said.
'It's discouraging to hear about cam- '
munities saying they can't afford the system
when they haven't priced it," he said, ad-
ding that costs that appear high "are often
based on inflated notions of the number of
staff needed (at the CERB)."
He could not give any estimate of what the
system might cost Huron -Perth. The cost
depends on a variety of factors, including
the number of emergency calls anticipated,
the 'distance and number of 9.1.1. 'trunks' re-
quired, the number and location of par-
ticipating emergency systems and any
special features or options requested by the
municipality.
Bell will absorb the costs of area Central
Office modifications, as well as the cost of
modifications and instructions cards for pay
telephones, the company's share of the
public education program (telephone bill in-
serts and the full-page ad in the directory),
and a representative will also consult with
the municipality's public education commit-
tee fn developing an effective publicity pro-
gram. All operating costs are borne by the
host municipality.
Gowland said there is no provincial or
federal aid available to municipalities that
want to opt into the 9.1.1. system.
• from page 1
One major reason people balk at the in-
stallation of 9-1-1 service is the cost
(although little is known of that at this
point). Chief Claus' personal opinion is the
solicitor general's office should fund the ser-
vice if they want to see it universal in On-
tario, and thereby take the burden off the
municipalities.
Chief Claus doesn't think the final decision
about the service is with the police.
"I don't want to dictate a need. The de-
mand should come from the people, and the
representatives of the people should tell us
what they want."
George Garrick, Chief of the Fire Depart-
ment, is also of the opinion that in the long
run the 9-1-1 service would be a good thing,
but thinks more financial information is
needed. He also thinks the existing dispatch
service is doing a fine job for the fire
department.
It sounds like it's going to cost a bit of
money to get into it, and some don't want
spend a lot of thoney. Ours (dispatch
system) is ideal the way it's set up now,
we're covered 24 hours per day through the
hospital."
Chief Garrick says if there was some sort
of Financial assistance available to help
cover the cost of implementing 9-1-1 service
he would say 'yes'. But if the town would
have to keep its existing dispatch service
and help install 9-1-1 service, it would be ad-
ding to its costs. He does think it would be
worthwhile putting together a committee to
investigate the issue.
Gary Betties, of Seaforth's ambulance
service, thinks 9-1-1 service would eliminate
a lot of confusion that sometimes occurs
during the reporting of an emergency, and
would make it easier for the public to res-
pond to any emergency.
He too says he would like to see a commit-
tee formed to see if the service is viable in
Huron -Perth, and to spend tax dollars the
to best way possible if it is viable.
Ground cleared, trenches dug for hospital expansion
Construction on the Seaforth Community entrance. For the time being, patients will
Hospital expansion is now into its third have to enter the hospital through the front
week, and progressing favorably. entrance. Once inside, however, they will
Don Smith, the hospital's Chief Executive find that little has been disrupted. The
Officer, noted on Friday that concrete on the emergency services department is still on
west side of the hospital has been dug up, the the west (left) side of the facility, and the
ground levelled, and the digging of the tren- administration offices on the east.
ches for the footing nearly completed. Once
the footing is in place, framing for the actual "We changed some of the planning so that
extension itself, can be started. the disruption was minimal. There will be
To accommodate the construction the minimal impact on the public," said Mr.
hospital has had to change its emergency Smith.
"We moved the (emergency) entrance to
the front door and haven't touched the
emergency department."
Mr. Smith added the emergency depart-
ment will move into its new quarters once
the expansion is completed. When that hap-
pens renovations will take place in the old
emergency quarters.
"It (the expansion) seems to be going
very well. It seems to be on schedule and
progressing very nicely," said Mr. Smith.
GIF: CERTIFICATES
at
NOBEL'S
NURSERY
Give a Flowering Shrub to
someone who has everything
527-1n9S
r
411.-J.t vis �:♦�����K4�.a�'!♦_N��1Nj
Water Well
DRILLING
W.D. Hopper
and Sons
4 MODERN ROTARY RIGS
Nell Durl Jim
522-1737 522-0628 522-0775
McLaughlin
Chev-Olds Ltd.
13 Main St. Seaforth 527-1140
• Service • Selection • Savings
• Satisfaction • Leasing
• Complete BOtY SHOP Service
CATCH THE
CASE IH HOLIDAY
SPIRIT WITH OUR
COLORING
CONTEST!
GET YOUR PICTURE
TAKEN WITH SANTA CLAUS
THURSDAY, DEC. 15
7RM. TO9P.M.
JUST ARRIVED
POINSETTIAS
4-5
BLOOM
6-7
BLOOM
Kids - Simply colour this ad with
crayons, felt-tip markers or col-
ored pencils and return to our
store by Thursday, December 22.
judging will be done December
23 for first prize of 1/16 scale
farm toy and second prize of a
1/64 scale farm toy. Winner will
be called.
HAPPY
COLOURING!
COME AND SEE
OUR FAMOUS
TOYLAND
4®99
WHILE STOCKS LAST
SEAFORTH COOP
MAIN ST., SEAFORTH 527-0770
FARM EQUIPMENT LIMITED