HomeMy WebLinkAboutThe Huron Expositor, 1988-03-16, Page 5'Ftar
CiiiiE finishes 1987 $:5 million in the black
1987 ESTIMATED EXPENDITURES
The Huron County Board of Education
went over its unaudited 1987 estimates of ex-
penditures and revenue tt its March.
meeting and found the actual expenditures
represented 99.13 per cent of the estimates.
In monetary terms the net effect is that the
board has underspent the estimate: by
$387,320.
In addition to this, the board's revenue ex-
ceeded preliminary estimates by approx-
imately $95,000, to cause an over requisition
in the amount of $469,965.
FIRST AID AND STAFF
The Education Centre staff have been con-
ducting surveys and organizing classes to
instruct school staff in first aid.
It is currently a requirement under the
Occupational Health and Safety Act for the
Province of Ontario that employers provide
first aid training for a certain number of
employees per worksite location.
In an effort to comply with this require-
ment St. John's Ambulance first aid courses
have been organized at three locations in
Huron County: F. E. Madill Secondary, Cen-
tral Huron Secondary, and South Huron
District High School. Course costs are being
payed by the Workman's Compensation
Board, and there are 60 board staff taking
instruction from all employee groups. Par-
ticipation is strictly voluntary and on the
worker's own time.
In addition to board sponsored courses
there are 27 staff members from seven
schools who have completed specialized
first aid training. At least three schools have
provided first aid refresher training or CPR
training for their entire staff in the current
school year.
"WOW" SUMMER PROJECT
The board encouraged and indicated its
support of a Work Orientation Workshop
(WOW) to be undertaken at South Huron
District High School in the summer of 1988.
The program 'is targetted at students of
the age of 14-15 who are at risk of becoming
early school leavers, to show them what the
working world is like. The WOW projects
are basically work placements with a job
counselling component, and are similar to
the typical job experience programs spon-
sored frequently by the HCBE.
The program would be funded by Employ-
ment and Immigration Canada.
CONSERVATION AUTHORITY AWARD
The Ausable Bayfield Conservation
Authority chose the HCBE as the winner of
its annual Conservation award for 1987.
The HCBE held one Professional Develop-
ment Day which was concerned with conser-
vation, and has had an association with the
Ausable Bayfield Conservation Authority
for the past 22 rears.
A formal presentation of the award was
made at the Coldstream Hall on February 26
and Tony McQuail and Arnold Mathers ac-
cepted the award on behalf of the board.
BOARD'S APPROVAL PROCESS
The Executive Committee considered the
board's approval process and the best way
to manage approvals during the course of
the budget year.
The topic was raised at the February
meeting when the board agreed to support
the Quest Program at a cost of $8,400.
Trustee John Elliot was concerned about
how this would affect the budget and stated
"if we're going to pass motions they should
be done subject to the budget. I don't want to
Communications
Goderich Police Commission secretary
Larry McCabe has been instructed to con-
tact the councils, committees, and police
commissions of the towns of Seaforth, Clin-
ton, and Exeter in order toarrange a
meeting concerning a Huron County police
communications agreement.
An in -camera meeting, involving a
number of pollee chiefs from towns in the
system and representatives of the Ontario
Police Commission, was held Tuesday,
March 8 in the Goderich Town Hall council
chambers.
The purpose of Tuesday's meeting was
to review he county's budget for the com-
munication's system, but because there
were matters which those present con-
" sidered of a private nature it was decided
that the meeting should go in -camera.
"We are planning to have the next
meeting on April 11, in Clinton," said Mc -
i Cabe. "At that time we hope to see a revis-
ed police communications agreement sign-
ed. Where a town has a police committee,
Seaforth used
SEAFORTH — Voice Response is Bell
Canada's answer to the increasing volume
of calls handled by Directory Assistance
_ . and Intercept operators.
, This new system was first in the 519 area
code in March of 1988, with expansion to
most other parts of Ontario by mid -year.
Voice Response enlists the aid of com-
puters and special voice recording techni-
ques to handle parts of Directory Assistance
and Intercept cans
(Directory Assistance refers to operators
giving out telephone numbers to callers who
dial 411 and 555 1212. Intercept refers to
operators advising callers that certain
telephone numbers they've dialed have been
changed or disconnected.)
For Directory Assistance, customers still
dial 411 and tell the operator the name and
address of the person whose telephone
number they want. The operator will still
have access to the same kinds of numbers,
will do the same detailed search and will
select the listing number to be given to the
customer. Then, instead of voice quoting the
number, the operator will depress a Voice
Response key and the system will report the
i appropriate information to the customer.
1 The downstream billing system will deter-
mine whether the customer should be charg-
ed for the call. Since the Voice Response
system is handling the report phase of the
call and sending billing information to the
accounting system, the operator will be able
to move on to the next call sooner.
At this point, the required phone number
appears on the operator's screen, but WI
stead of reading it, the operator will type a
command to have the Voice Response
system say it. The information will be
repeated so the caller has two opportunities
to hear it and jot it down for future
THE HURON EXPOSITOR, MARCH 16,1988 — 5
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WILL BE UNDER NEW MANAGEMENT
APRIL 2
CONSERVATION AWARD - The Huron County Board of Education was recently
presented with an award from the Ausable Hayfield Conservation Authority for their
cooperation with conservation authorities. Here Tony McQuail, who received the award
on behalf of the board, presents it to Chairman John Jewitt. Corbett photo.
see anything stopped, but someone has to
keep track." The board agreed to look into
the matter.
The Executive Committee indicated the
board had tended to take a position in the re-
cent past that it would proceed with items it
considered important regardless of the time
of year and whether the funds had been
specifically included in the estimates. The
committee also noted this policy has been
followed for the past five years and has not
led the board to be over the estimates in any
year.
A motion was carried that "the board con-
tinue to utilize a balance of priority setting
and estimates development which
recognizes the rapidly changing educational
environment."
SCHOOL DAMAGE REPORT
The annual school damage report was
reviewed by the board and the damage
totals for the 1987 calendar year totalled
$19,207.46, which is a slight reduction com-
pared to the 1986 total. This figure is also
within the range of five year average totals
for the system.
ACCOMODATION REVIEW
The board was informed of the long range
planning alternatives relating to space re-
quirements at Grey Central Public School,
Colborne Central Public School, and
Brookside Public School, as relating to the
possibility of replacing portable
classrooms.
meeting held
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APRIL 2
TO
SEAFORTH SEWING CENTRE
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FOR MORE DETAILS
The development of alternate uses for
space at secondary schools was also
discussed, and it was agreed these matters
should have further discussion by the board
and steps should be taken to amend the five
year capital forecast for submission to the
Ministry of Education in October 1988.
PREPARATION TIME
In June of 1987 the HCBE and its elemen-
tary school teachers signed a letter of
understanding which outlined a study to be
conducted by the Staffing Committee. The
purpose of the study was to examine the
issue of preparation time, and it was to look
at the current practices in allocation of
preparation time within all schools under
the HCBE's jurisdiction; and to study
allocation of preparation time in other
counties.
The results of the report have shown the
overall distribution of preparation time
within the county seems to be very
equitable.
In only one instance was a teacher given
less than the minimum of 100 minutes of
preparation time in a week,,.This was the
result of additional staff )wing added to the
school in September which resulted in an ad
ditional assignment for the teacher, and a
reduction in the preparation time to approx-
imately 80 minutes per week.
The average preparation time was found
to be 151 minutes per week for all teachers.
CLOSINGSA.L E
Seaforth
6 Main St., 527-0055
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MARCH -16 TO MARCH 31
we want to have that town's council also to
attend this meeting."
Recently rumours have been circulating
that Exeter is considering withdrawing
from the county police communications
system.
"I've heard those rumblings," said Mc-
Cabe, "but as far as I know nothing con-
crete has been decided on that account."
In a telephone interview, Exeter Police
Commissioner Dorothy Chapman said that
the rumours about Exeter's intention to
leave the system are just that - rumours.
"'There has been a lot of talk going on for
a long time along those lines, but it's just
rumour and speculation."
Chapman said that she would not wish to
comment further on the issue until after
the April 11 meeting.
"That meeting is where we will deal with
this matter, and hopefully we'll be able to
get it all worked out," she said.
Chapman could not say whether the
April 11 meeting would be in -camera or
open to the public.
in experiment
MITCHELL - DUBLIN - SEAFORTH ANNUAL
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AUCTION
Saturday, March 26th
reference. This allows the operator to move
to the next call sooner.
On Intercept, Voice Response will handle
all aspects of some calls; in other situations,
the operator will key in the intercepted
phone number and the Voice Response
system will report the appropriate informa-
tion to the customer.
"Our operation will continue to handle the
more challenging areas of the job — listen-
ing to and interpreting a caller's request,
then searching for the correct telephone
number," says Carol Stephenson, regional
director - Operator Services for Ontario.
"There will be times when operators will
want to override the system to handle an en-
tire call, for instance, if a caller is elderly or
disabled. They'll have the option to use their
judgment and do what is best to provide ser-
vice to the customer."
The use of part-time employees to handle
increased call volumes in the past year
means there will be no layoffs when Voice
Response is introduced.
The experience of telephone companies in
the United States and other parts of Canada
indicates customers will perceive service to
be at the same high level they have come to
expect
The sound of the system's 'voice' is
natural, with normal intonation, thanks to
special recording techniques at Bell Nor-
thern Research.
In Ontario, 1200 operators handle half -a -
million Directory Assistance and Intercept
calls each day and the calls are increasing
at a rate of 6 to 12 per cent each year.
"Voice Response is a way of handling this
phenomenal growth while ensuring that
customer service is maintained at its cur-
rent high level," says Stephenson.
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