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HomeMy WebLinkAboutZurich Citizens News, 1973-11-01, Page 12PAGE 12 ZURICH CITIZENS NEWS THURSDAY, NOVEMBER 1, 1973 New plan to assist purchaser W.I. Finlay, president of the automobile dealer associat- ions of Ontario, announced that this group has instituted a plan that will quickly settle probl- ems related to the purchase of new or used cars or trucks. Called the consumer and deal. er relations service, it could become one of the most signif- icant programs in Canada, as it provides communication lines between dealers' key personnel and the buyer with a real or fancied problem. Should such a meeting not resolve the situation to the customer's satisfaction, a mediation committee will take action. When car buyers were faced with a difficult sales or service problem, prior to the format- ion of the consumer and dealer relations service, they sought satisfaction from one of several sources: The Government, various consumer associations or aired their thoughts through the news media. Yet, none of these appeared to handle the situation effectively. As customer satisfaction is the foundation of the autombile dealers' immediate and future success, the automobile dealer associations of Ontario together with the Toronto Automobile Dealers Association decided it was their duty and responsibility to ensure that over 700 new car dealer -members offer prompt and courteous attention to all sales and service problems. The procedure the car buyers follow is a simple one . When they take delivery of a new or used car or truck, they will find a large folder: shaped like a key, called "Your Key to Happy Motoring." This will list the naives of various people in the dealership to whom the buyer can bring any problem that may develop. All are highly qualified men with a res- ponsibility to keep the customer happy. The dealer association feels that problems which develop will be taken care of quickly, and that few, if any, will ever reach the mediation commit- tee. Should mediation be nec- essary, however, a group of knowledgeable people will be appointed to bring customer and dealer together, listen to the problem and render a reason- able decision. Such a decision will be binding on the dealer. ¥OU CAN EAT BETTER AND PAY LESS... NERE'S PROOF This Week's Special •MILVENA ERICKSON TELLS YOU .. , . . INTERESTING HAPPENINGS IN ONTARIO'S PRETTIEST VILLAGE Mrs. John Sturgeon has ret- urned home from Port Dover after attending the funeral of her brother, Mr. Reginald Park- er. She was accompanied home by Mr. and Mrs. John McLeod of Port Stanley who spent a short while with his mother and sister, Mrs. L.H. , McLeod and Dorothy. Mrs. L.W. Scotchmer was in Toronto from Sunday to Wednes- day with her sister-in-law Mr. and Mrs. Harry Lambe, from Wednesday to Saturday in Lam- beth with her daughter and fam- ily, Mr. and Mrs. Jack Pounder. Messers Art Stockton and Jack Buston, Strathroy visited at the Jack Sturgeon home on Tuesday. Mrs. W. Earl, London, spent ten days with her son and daughter-in-law, Mr. and Mrs. Eric Earl, Mr. and Mrs. Earl were in London for the weekend L residents c ti 0 Rev. and Mrs. L.H.Kalb- fleisch, Zurich, were among the 300 persons from throughout the United States, Canada and the Caribbean, who attended the Convo on Aging sponsored by the Division for Mission in North America of the Luther- an Church in America, October 19-22 in Pittsburgh, Penna. The Convo was held to prov- ide a forum for older persons to speak to the Church and for the Church to speak to older persons about mutual concerns. The participants, working in small groups, drew up a list of priorities and concerns. More than half of them submitted the suggestion that a consulting committee on aging be establ- ished. The speakers included the following: Miss Margaret Kuhn, convenor of the Gray Panthers, Philadelphia, Pa; The Rev. Dr. Robert J. Marshall, presid- ent of the Lutheran Church in America; and the Rev. Dr. Granger E. Westberg, Chicago, Ill., director of the Wholistic Health Centers Project of the University of Illinois Medical School. The latter told the group, " People can help people Just talking to people sometimes is the best medicine." He also stated that "75 percent of to- day's illnesses can be helped with love, understanding and a relationship to God." with their daughter and family, Mr. and Mrs. R.J. Stevenson and family. Weekend visitors with Mr. and Mrs. A.F. Scotchmer were Mr. and Mrs. Ken Hall and Jeff of Kitchener and their son Calvin of London. Mr. and Mrs. Bill Barber, St. Thomas, Maureen Barber and a friend of Waterloo Luth- eran University, Bob Cluff and Binny Wade, London, visited during the weekend with Mr. and Mrs. Fred LeBeau. Best wishes to Fred Arkell who is presently a patient in Goderich General Hospital. Mr. Clair Merrier, President of the Bayfield Senior Citizens has asked that the Senior Cit- izens be reminded of their reg- ular Friday evening meeting. He says there are some important issues to discuss and he would ask all those who can possibly make it to turn out for the meeting. Mr. and Mrs. Bert Greer held a surprise birthday party for his mother, Mrs. Evelyn Greer at their home at R.R.3, Bayfield on Saturday evening October 27. Family members attending were her two daughters, Mr. and Mrs. Glen Layton and Mr. and Mrs. Keith Layton, R.R.5, Clinton, sons, Melvin and Clifford, R.R. 3 Bayfield, grand -daughters Mr. and Mrs. Ray Robinson, Scott and Randy, Goderich, and Patti Greer, R.R.3, Bayfield, and neighbours Mr. and Mrs. Gladwin Westlake R,12.3, Bay- field and JoAnn and Robbie Char man of Bayfield, During the evening Mr. Westlake showed home movies of several memb- ers of the family taken some years ago and also interesting happenings that had taken place in and around the district. Weekend guests with Mr. and Mrs. John Wild and family, R.R.3, Bayfield were their daugl ter and family, Mr. and Mrs. Don Corriveau, Sheila and Bryan, Kitchener; her brother, Mr, and Mrs. Jerome Bedard and Stephen and Francoise and Art Schawler, Brantford and visiting Sunday were her sister, Mr. and Mrs. Ernie Blayney, Theresa and Mark of Sarnia. Mrs. Del Massecar, Water- ford visited with Mr. and Mrs. J.B. Higgins, "The Maples" last week. Mrs. Gordon Stewart, R.R.2, Ripley, spent some time with her sister, Mr. and Mrs. E.W. Erickson and family on Wednes- day and Thursday of last week. Sympathy is extended to Mrs. Ivon Steckle Sr. in the loss of her brother, Wilmer McClin- chey, R. R,1, Varna, and to the Snider family in `'le loss of their mother, Mra, Gerald T. (Jessie) Snider, of Grand Bend. ZURICH CHOP MY LOAF Reg, 555 2 For. 89C 1,..17:;;;;;;7‘77 ----Th `td1 i'lli � I II" s Mo •{k colors Moore beauty. Moor < < atisfaction. 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