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HomeMy WebLinkAboutTimes Advocate, 1992-06-10, Page 8-Royal Bank aims to provide personalized, convenient service New location stresses convenience Since the opening of the Royal Bank branch at the corner of Main and Victoria Streets :on May 11, many clients and visi- tors have used or toured the spacious facilities. "Some people have asked why we built so e a branch," said arry H , the Royal's Area Manag f Huron/Perth. "The is simple. We wanted to provide the ultimate in customer service in a modern facility "Under one roof, we have dedicated staff for personal, retail and agri- cultural business with a special -area for. seniors. As well. the latest in tech- nological advantages. including Exeter's first drive-thru teller." Fanners Beltefit Brent Wilson, the Royal's Manager of Agricultural Centres for Huron/Perth, has a team of four agricultural specialists as well as two additional staff located in Stratford. Mr. Wilson, who has had a sixteen year career with the Royal, has spent fourteen of those years as an agricultural specialist Raised in a rural area, Mr. Wilson has a keen interest in the industry, particularly the diversity that characterizes agriculture in Huron County. 'We're -geared up to pro-_ viding an even higher level ofseivice"says Mr. Wilson. "We believe in the potential of Mer arid Huron County. The bank's investment in this agricul- tural banking centre rein- tbrces our commitment to -being Canada's leader in agrleultural bankln g. " The Rtbbal's 'agriculturai services include: a person- alizedbanki>Fig package negotiable fbr each farmer;-vaidsble-rate mortgages'lWhieh came locked in at any time: and a financial planner to help prepare and review °a financial business 'plan. For farmers who use per- sonal -computers. the bank also has a software package. There are also flexible lines of credit, and Kris Thompson, Seniors Banking Representative, Is dedicated to private, sit-down service In the Seniors Banking Centre. Brent Wilson, Manager of Agricultural Centres for Huron/ Perth, has four Agricultural Specialists located in . Exeter. They are (I -r) Roy Carver, Curt Cooper, Brent Wilson, Pieter Kleinschmidt and Ron Anderson The drive-thru teller machine located et the side of the branch means clients can make deposits, withdrawals, bill payments and transfers between accounts without leaving their cars. creditor and mortgage life Insurance available. ilia low On the personal - Aberdcinge of ' 'branch's activities. all clients seek friendly *efficient service. "We are aiming to reach -peak eTReieney at the -supertiiler stations," -said Sandra Reinhardt,`Manag- er ofPersonal Banking +Superteller stations are 6+esigned to serve custantes with no longer than a time -minute wait. Right from opening ray, there has been actin- • use made of the branch's new drive-thru teller. Clients don't have to get out of their cars to make withdrawals or deposits. bill payments. Visa payments or withdrawals, or to transfer between accounts. "Usage of the drive-thru teller machine is triple that of our walk-in Personal Touch 'Banking machine indde the front lobby," added Mrs. Reinhardt. "Usage is par- ticularly high on weekends". Kris Thompson, the branch's Suitor Banking Representative, is pleased with the new senior's area within the lynch where ?she can meet with clients in an atmosphere of privacy aiti comfort. "My clients appreciate the fact that theyldon't have to stand in line; (she said. Mrs. Thompson,who has been with the Rotal Bank for thirteen years, has Exeter... now. you can bank by car and stay with your valuables. .•...••••••••'''-'. � 7~� t. Now there's no need to ,park your car, unbuckle your kids, and walk to the bank, with our iiew Drive Thru.Banking. You can simply drive up to a Personal Touch Banking" Machine, and get cash fast, from the comfort and security of your car. Royal Bank machines accept any card bearing the INTERAC*, VISA* or PLUS SYSTEM* symbol. . And Royal Bank (clients can also deposit, transfer funds, make a VISA* payment or pay bills ... 24 hours a day, 365 days of the year. Drive tlusugh today. See how RoyalBank has wade banking in Exeter more cpnvenient than ever. ROYAL W.N4( Drive Thru flanking is now in Exeter at Exeter Branch & Business Centre, 226 Main Street South. Phoue: 235-2111 Registered Trade Mark of Royal Bank 'Royal Bank, Registered U cr <d 7Lade'lark U,.12, 13, 1882 (Thurs. to Sat.) eiezz 4oin us at:the .,4suidihmuliWitatageteriktuichlizitusiness Centre..., Business Centre and Drive-