HomeMy WebLinkAboutTimes-Advocate, 1987-11-04, Page 5Briefly
By Jim Beckett
The generosity of Exeter
residents was demonstrated again
this year as the annual Exeter
Lions Club CNIB canvass broke all
previous records. Lions chairman
John Norris reports over $6,000
collected to date with more com-
ing in from the mail campaign as
well.
The Exeter B.I.A. has been in-
formed by Santa Claus he will be'
at our annual parade on Sat., Dec.
5. Lions Club parade chairman
Bob Sergeant of Miles Ford says
he already has several interesting
floats lined up and he expects
many more places to take part.
• • •
Quick, name the most difficult
job in town (excluding your own.
How about the crew on the town
garbage truck who have to get the
job dope in a limited amount oT
time no matter what the weather.
Works dept. foreman Glenn Kells
will be the first to agree his crew
should rank at least near the top
and he challenges anybody who
disagrees to spend a shift on the
truck the next time we are bless-
ed with one of our famous snow
storms. Town staffers. who go
unrecognized on this difficult task
are: Wayne Chappel, Gary Mid-
dleton and Doug Fairbairn.
• • • •
Another job that has its difficult
moments is handling the crowd at
the rec centre food booth between
periods. I've seen Jane Dearing
making change for a large bill,
serving four adults at once and be-
ing interrupted by a nine-year-old
who wants three gummie bears
and change for a nickel. How she
does it and still keeps calm is a
mystery to me. Perhaps those of
us who are less than patient with
people should work a couple of
shifts.
* # • •
B.I.A. chairperson Karen Pfaff
reports the board has had com-
plaints about people parking on the
Main Street for much longer times
than the two-hour limit. These con-
cerns have been passed along to
police chief Larry Hardy.
"We want police to take action
because maintaining parking
spaces for shoppers is vitally im-
portant for every business;" Pfaff.
stressed.
Parking spaces are important.
According to a recent B.I.A. study
released in Sarnia, the average
parking space represented about
$65,000 in sales for downtown mer-
chants. I imagine they figured this
out by taking the amount of
business done in the area and
dividing it by the number of park-
ing spots available.
When we all realize how
valuable a parking space is to
fellow businesses, perhaps some of
the people who stay in the same
place all day will find somewhere
else to leave their -vehicle.
Have you wondered where all
the vehicles parked behind the old
A and 11 building come from...or
where they parked before the
Holtzmanns moved to their new
store?
Exeter B.I.A. members are
reminded to complete and turn in
the Retail/Commercial Sector In-
ventory sheets as soon as possible.
Chairperson Karen Pfaff, says
several have been turned in
already.
While on the subject of B.I.A. ac-
tivities, don't forget tonight (Wed.
is the regular meeting. Because of
poor attendance at the noon
meetings the time has been swit-
ched to 8:00 p.m. at the council
chambers. As usual all members
and associate glembers are
welcome.
• • • •
News about the squash courts
closing in Hensall and opening in
Exeter in the new year was receiv-
ed by me with mixed feelings. You
see, squash partner George God -
bolt and 1 used to head for llensall
every Wednesday at noon with the
pretext of working up a sweat and
staying in shape.
Little did our family and co-
workers know we were really
hooked on the delicious french
fries served at Allen's Fast Foods.
I consider myself an expert on
fries and being at least four pounds
overweight, you'll realize I've con-
sumed
o -
sumed my share of the tasty little
spuds. Don Allen. head chef at this
busy roadside eatery, tells me
there is a knack to getting fries to
come out consistently perfect and
delicious. Don starts with a
freshly -cut potato and fries it in his
own carefully formulated blend of
old and new peanut oils.
This gives his fries a "special
flavor" that brings you back for
more. Maybe George and I will
park the car downtown in Ilensall
and run to Allen's because right
now 1 miss the fries more than the
squash.
• s • •
Postmaster Keith Ahrens, who
has long been telling me the Post
Office is a great deal more effi-
cient than media types admit, has
moved me over to his point of
view. Last Wednesday 1 was talk-
ing to someone in Winnipeg about
getting a package to our
newspaper. The girl said she
would ship it by Priority Post and
we'd have it in time for our Mon-
day deadline. Surprise, surprise,
the package arrived in the mail
Thursday morning.
Ahrens says this isn't really
news because it happens all the
time...and the service costs a lot
Tess than you think.
Times -Advocate, November 4, 1987
Page 5
Pfaff boosts town and business
by Yvonne Reynolds
In her two years as chairperson of
the Exeter BIA, Karen Pfaff has
acted like a shot of adrenalin to boost
interest in her town both locally and
nationally.
Regular and associate membership
in the organization devoted to improv-
ing the downtown area includes 51
retail outlets as well as service and
financial businesses, restaurants,
banks, insurance companies and pro-
fessionals such as doctors, dentists,
accountants and lawyers.
Karen wants the BIA's boundaries
extended beyond the present Gidley
to Simcoe parameters to include the
many enterprises outside this core
area.
use. "The whole thing snowballed",
Karen concedes with a conspiratorial
laugh.
Exeter's mascot has been publiciz-
ed in newspapers across Canada. It's
promoter, has been interviewed by the
London Free Press; Peter Garland on
London radio and Peter Growski on
the national CBC radio program
"This Country in the Morning". A TV
documentary on Exeter and its squir:
rels was aired last week.
Now that the town has made a
name for itself; Karen is concen-
trating her formidable energy, abili-
ty and imagination on making Exeter
an even more rewarding place to visit
for a day or live in for a lifetime.
Karen is overflowing with ideas.
to be given out with sales slips and be
available on bank counters and in
waiting rooms.
"With everyone pulling together and
utilizing all our resources, we can
keep our downtown vital", Karen
maintains.
ititititit ..
Looking Good
Karen Pfaff become a
businesswoman by accident rather
than design. She had never worked in
a retail store, or even run a cash
register, before buying the building
that currently houses her ladies' wear
shop.
After the deal was completed the
retail space became available, and
Karen was faced with a big decision
- rent to someone else or use the space
herself. She opted to fill a perceived
void by aiming for an outlet offering
classic, better -quality women's
clothing and accessories.
Looking Good was a success from
the start. Business the first year was
double her accountant's projection. It
doubled again the second year, and
has continued to grow and prosper.
The store rode out the mini -recession
of the early '80s and is now a- firmly
established part of Main St. Exeter.
Karen has learned a great deal
about the ingredients that guarantee
business success since opening her
store in 1980. Foremost is faith in
oneself. When Karen first approach-
ed her banker for a loan, she had no
record of success behind her; all she
offered was the future potential of a
well thought-out concept.
Next comes a commitment to
sacrifice. All profits from Looking
Good were poured back into the com-
pany for the first three years.
"The biggest misconception is
thinking the minute you open a store
you startto make money. . People
don't see the operating costs of 29 to
31 percent. The profit margin is
small, and one or two big mistakes
could ruin you", Karen asserts.
Karen stresses the importance of
them business operation.
"You hale to be janitor as well as
president", Karen explains, pointing
out that she has at one time or another
swept the floors, done the bookkeep-
ing, waited on customers and dress-
ed the windows.
Now that the business is going well,
Karen is turning to other outlets for
It's
Your Business
keeping the lines of communication
open among one's accountant, one's
banker and oneself.
Another principle for success is
starting with a low inventory and
gradually building up, rather than
having too much money tied up in
stock. A switch from manual to com-
puter inventory control is planned
soon at Looking Good.
Sometimes uncontrollable factors
have to be taken into account. This
.year the weather threw clothing
retailers a nasty curve. The jump
from winter immediately into sum-
mer affected the demand for spring
suits. Most were sold at a reduced
price.
Women have an excellent track
record at establishing successful
enterprises, and Karen believes part
of that comes from applying their
recognition of the need to cover all
aspects as learned in their role as
wives, mothers and homemakers tow
her energy, ideas and talents. She is
attending the University. of Western'
Ontario on Tuesdays and Thursdays,
and has only three credits to go before
obtaining her BA with a major in
political science. This could lead
down a number of exciting paths such
. as law school or journalism.
Karen has had a taste of public
speaking, and likes it. She believes
Chas a lot of expertise gleaned
from personal experience that she
can.pass on to benefit others. She and
daughter Victoria will be talking
about running a retail business as
part of this year's Careers program
at Precious Blood Separate School.
••I used to say I could hardly wait
until I was 50, because by then I ex-
pected to know it all," Karen laughs,
then adds "As I get closer, I have such
a thirst for knowledge = not just
academic but generally about
everything - I'll have to go to 75 to do
everything I want to-do."
Karen Pfaff works on
decorated office in her
Inventory control in her elegantly
ladies' wear store Looking Good.
Karen believes the present almost
exclusively retail focus is too restric-
tive, and not open to the whole com-
munity and the wealth of information
available from industries and enter-
prises now excluded.
Karen is also against using a ma-
jor portion of the money obtained
from a levy on the tax base to pro
mote retail sales. She wants to see the
whole town promoted for the benefit
of the whole community. A proposal
to expand the BIA area will soon be
brought before Exeter council.
To give Exeter a unique claim to
fame, Karen picked up on the town's
unusual residents, the white squirrels,
which had been popularized through
a "name the squirrel" contest
organized a year previously. by
Dorothy Chapman and Lee Dobbs.
White Wonder, the symbolic white
squirrel of Exeter, is known far and -
wide. Replicas of the appealing little
rodent now abound in every medium
from fur to plastic, and lend their
shape to a range of items from spoons
to toys.
The $1,700 human -size White
Wonder costume has had extensive
She hopes the BIA will soon set up a
prestigious business award to instill
pride in the business community and
recognize those who give that extra
effort. She would like to see regular
seminars on topics such as customer
appreciation and merchandising
become a regular part of the BIA's
monthly meetings. She is also certain
many Exeter residents would support
a local Toastmasters' Club.
The BIA has been asked to work
with the Lions Club and the ABCA to
enhance the property at the north end
of town. Karen is thinking of a squir-
rel statue or plaque; how would a
White Wonder look in the centre of the
fountain?
The. BIA is repeating the communi-
ty calendar that was well received
last year. The Association is also put-
ting together a resource book which
will contain detailed information on
all the organizations and service
clubs in the area - criteria for joining,
main activities, executive, and times
and dates of meetings.
A retail and commercial inventory
is now being collated. Karen hopes
this booklet will be ready early in 1988
NEW OWNERS - Susan and Andy Wiegel, new proprietors of the
Bayview Tavern and Dining lounge north of Grand Bend, catch a quiet
moment after a long and busy summer.
Bayview's new owners
The new owners of the Bayview
Tavern are sprucing up the image of
a popular local restaurant, while con-
tinuing its tradition of fine, comfor-
table dining.
Andy and Susan Wiegel left their
jobs in Toronto to take ownership of
the restaurant north of Grand Bend
on June 25. Despite their backgrounds
in the hospitality industry, they recall
with mixed feelings the nightmare of
the first day in their own restaurant.
A local printer managed to prepare
menus on short notice, but the
Wiegels recall they had only one meal
to offer customers that first day:
perch.
"I'm not missing the city
anymore", says Susan, who notes she
no longer even wears a watch,
compared to when she wore one con-
tinually in. Toronto.
"We could say we were disillusion-
ed with 'corporate life." adds Andy
when explaining the couple's reasons
for leaving life in the thick of things
for a restaurant on the quiet shore of
Lake Huron.
However, the Wiegels remember
their first summer of business as far
from quiet. They were kept so busy by
the constant demand for their food, it
was not until a few weeks ago they
were able to meet their neighbors, the
owners of the golf course across the
road.
The Wiegels employed a staff of six
to cope with the summer business, but
hope next year will allow them to in-
crease that number and possibly add
some guest hostesses for the busiest
evenings.
"We have excellent food," says An-
dy, who attributes the summer's suc-
cess to the combination of food quali-
ty and variety. Evan in the post-
-season quiet, the Bayview continues
to offer unusual specials, such as
swordfish, to local customers and will
continue to do so right through the
winter.
Andy and Susan like to meet and
talk with their customers as much as
possible in order to better understand
the needs and desires of their market.
They have round, apart .from the
regular local clientele, a lot of their
visitors hail from Bayfield and
Michigan.
"We're trying to offer our clientele
something different'' says Andy
about Bayview's relaxed atmosphere.
complemented by its collection of
Norman Rochwell prints. Ile would
also like to extend the patio around
the side of the building to increase the
seating areas in addition to simpler
renovations such as painting, new
awnings and improving the
restaurant's visibility from the
highway.
The WiegeLs want to continue to im-
prove the food, the service, and the
cleanliness, of their new enterprise,
btit have no plans to go beyond the
quiet country atmosphere which mel
with success this year.
"We don't want to be an Oakwood
or a Thirsty Fox," insists Susan, who
hopes the combination of food, al-
mosphere, and reasonable prices will
,continue to prove popular with both
local customers and seasonal visitors.
OPEN ,SAAN STORE — The new SAAN department store in Exeter was officially opened Thursday mor-
ning. Cutting the ribbon are store manager Keith Hartry, Exeter reeve Bill Mickle and SAAN district
manager Ron Wilson. - - T -A photo
Made by hand ,
Jewellery a family
Gold. . Diamonds, Rubies.
Emeralds, Sapphires. Down through
recorded history, humans have been
drawn to the beauty and mystery of
precious minerals wrenched from
their hiding places deep in the earth
or beneath the sea and fashioned in-
to rings, pins, pendants and earrings
for personal adornment.
The Anstett family has been cater-
ing to this universal custom for
almost four decades. John Anstett
started the original Anstett Jewellers
store in Clinton in 1950. A second store
was opened in Walkerton in 1955, in'
Seaforth the following year, in Exeter
in 1978 and in St. Marys in 1982. The
latest addition is the Goderich store,
added in 1986.
The Clinton business outgrew its
original Main St. location and moved
across the street to the former Rbyal
Bank in 1980.
Anslett Manufacturing Ltd. has
been designing and producing 75 per-
cent of the jewellery sold throughout
the Anstett chain in their Clinton fac-
tory since 1981. .
Anstetts is very much a family
business. Of John's seven chile
five are working for the firm. Da . ,d,
a certified gemologist, is president of
both corporations, and is based in the
Clinton head office.
Michael, also a certified
gemologist, is vice-president of
Anstett Jewellers and manages the
Exeter store.
Paul, a trained goldsmith and
diamond -setter, is vice-president of
Anstett Manufacturing. He lives in
Exeter but works in the Clinton
jewellery -manufacturing factory.
Patricia, a certified gemologist,
runs the St. Marys store. Cathy,
manager of the Seaforth store, is an
executive member of the board of
directors.
John's brother James, a registered
jeweller, manages the Walkerton
store. The Anstett children's first
cousin, Patrick Higgins, is currently
enrolled in gemological courses while
managing the Goderich store.
Altough the company's founder nc
longer has anything to do with the
day-to-day operations of the business,
John Anstett is still availabe when
needed.
"He has many great ideas, does
much of the clock repairs, and pitches
in to help at busy times like the
Christmas season", son David said
admiringly.
David believes the family's profes-
sional attitude is the basis of the com-
pany's remarkable growth. As
members of .the American
Gemological Society, they are com-
mitted to high ethical standards in
business practices, continued
gemological and professional train-
ing, and annual exams to maintain
their membership in the Society.
The manufacturing plant was
begun to give the jewellers more con-
trol over the quality of what they were
selling, provide a large selection of
distinctive pieces,_ cater to custom
orders, and maintain quality control
fn both the manufacture and repair of
ine jewellery.
The eye-catching ring worn , on
David's right hand is a glowing adver-
tisment for the factory. A one -carat
pear-shaped diamond once worn as a
pendant by his mother and passed on
to him by his father has been set in
a heavy yellow gold shank. A white
gold reflector setting highlights the
diamond's shape and beauty.
Many ideas come from both ex-
ecutives and s aff. Everything from
original concept to finished product -
design, master mould, casting,
assembly, and finishing - is done at the
factory.
"We can be a lot more competitive
when we eliminate the middleman",
David said.. - -
David searches world markets for
the stones that are used. Besides the '
more traditional gems, Anstetts offer
a wide variety of less well known
ones. Among those competing for,at-
tention in the showcases are the
delicate pale pink Kunzite. the
c
tradition
watermelon shades of the tourmaline•
the violet tanzanite and many other
exotic -sounding jewels. The semi-
precious stones provide beauty and
lasting value, and are very affordable
in comparison with emeralds and
rubies and diamonds.
According to David, the jewellery
business is subject to trends. A
generation ago, amber and jet were
very popular.
The diamond and the pearl never go
out of fashion.
Beads have been "very strong" for
the last few years.
This year there is great demand for
freshwater and cultured pearls. opals
and blue topaz. Princess Diana's
engagement ring has focused atten-
tion on the sapphire.
This fall large single stones will be
seen in pendants and rings.
Men are becoming less conser-
vative in appeal. A large variety of
gold chains for neck and wrist,
elegant tie tacks and unique rings are
now available. Anstett's will even
take orders for a single custom-made
earring.
Beautiful jewellery is made to be
worn and enjoyed. The main thing to
remember in buying jewellery is to
pick out something that you will be
proud to wear," David advises.
David Anstett watches brother Paul work on a diamond ring
in the Anstett jewellery -manufacturing factory in Clinton.