HomeMy WebLinkAboutThe Huron Expositor, 1997-03-26, Page 34Page 16 - Progress '97
Vincents receives award
BY BRYAN VINCENT
"1996 was an extremely
busy year for everyone
involved in agriculture.
All of us at Vincents
would like to thank you
for your support and confi-
dence over the past year.
The speed of change just
gets faster as we close in
on the 2 I st century.
Agriculture will be vastly
different in a few short
years. We must all contin-
ue to embrace change. We
continue to invest more
into training in order to
provide you with the very
best support possible. All
of our staff are committed
to this role.
To face the challenges of
the next decade, win and
sustain customer loyalty,
CASE/IH has determined
dealerships must be per-
ceived as the best business
in the communities they
serve. To accomplish this
CASE/IH has established
"the North American
Dealer Standards and
Certification Process."
The new standards encom-
pass parts and service sup-
port, proper facilities,
business management and
financial stability.
CASE/IH says,
"Dealerships that achieve
the certified status are
clearly making the com-
mitment necessary to sur-
vive, prosper and meet the
challenges of the future."
We at Vincents are very
proud to announce that
CASE/IH has just awarded
us with the
CERTIFIED STATUS
FOR 1997!
We are one of only a
very few dealerships in
Canada who have
achieved this status. This
is a bold endorsement by
CASE/IH of the Vincent
Dealership in the Huron
Perth market. This
unprecedented endorse-
ment is a result of a total
team effort and we are
very proud to be
CASEIIH's only "certi-
fied" representative in this
area.
This announcement.
sends a strong message
that your team at Vincents
will be representing
CASE/IH in this market
for many years to come!
Another item on the
horizon is the new Case
Account Program.
Although new to us, this
type of account system has
been well accepted
throughout the United
States and western Canada
over the last 10 years. We
have evaluated this pro-
posal and now feel it will
be an advantage for both
our customers and the
dealer. More details will
be coming in the near
future. We ask you to sup-
port the program when
you hear about it.
We are also pleased to
announce we have just
been accepted as the new
HARD! dealer for the
local area. HARDI has
been recognized as the
market leader in sprayer
technology. We have
acknowledged this and
want to make it available
to our customers. We
hope you agree with us
that this is a strong prod-
uct line to add to our busi-
ness.
Part of our commitment
to you is through our high-
ly accepted winter service
programs. These pro-
grams provide substantial
savings and an opportunity
to reduce your down-time.
We have all had break-
downs in the field which
could have been eliminat-
ed by some simple mainte-
nance in the off season.
Repairs can be accommo-
CERTIFIED STATUS
AWARD
tmeaar
FARM EQUIPMENT LIMITED
VINCENT FARM EQUIPMENT HAS BEEN AWARDED
THE CERTIFIED STATUS AWARD BY CASE IH FOR
1997. CASE 1H SAYS, "DEALERSHIPS THAT
ACHIEVE THE CERTIFIED STATUS ARE CLEARLY
MAKING THE COMMITMENT NECESSARY TO
SERVICE, PROSPER AND MEET THE CHALLENGES
OF THE FUTURE."
1 MILE NORTH OF SEAFORTH ' 527"0120
Service is top priority for TMP
"Service, service, ser-
vice," states Len Teatero
when asked how he hopes
to survive in today's econ-
omy. "The best way to
ensure success is to be
willing to work with the
customer so they remain
satisfied."
Len opened T. M. P. at
220 Main Street S.,
Seaforth as an automotive
sales and services, selling
quality used vehicles.
With 10 years experience
in auto sales, his personal
business philosophy is
simple: "The customer is
always right."
T M. P. employs seven
part and full-time employ-
ees: Cliffe Donaven, ser-
vice manager; Pat Phelan
and Jeff Ball, technicians;
Rick Wyatt in sales, Al
Burdge, Pat Culligan and
Missy Teatero, clean-up.
They work together to pro-
vide their customers with
the best in sales, service
and satisfaction, enjoying
being able to know that
their customers drive away
with quality service or a
Service manager Cliffe Donaven works on a car.
quality vehicle. The posi-
tive, warm atmosphere of
T. M. P. allows customers
to always leave satisfied.
"We enjoy doing busi-
ness in Seaforth, being
able to know our cus-
tomers personally," Len
says. He recognizes that
word-of-mouth can make
or break a retailer in a
small community, and
takes pride in offering
warranties or guarantees
on all services and vehi-
cles. He is also introduc-
ing a new franchise, "Auto
Place", which will offer a
variety of services to suit
customer's needs.
Len and all the staff of
T. M. P. would like to
'Thank all our customers,
present and future, for
your business. Without
you we would not be as
successful as we are."
dated in the winter time
and benefit all of us.
These savings can be
yours. Please call
Clarence for del ills.
We are proud to have
served you through 1996.
Our team continues to
strive to meet and exceed
your expectations of ser-
vice from your farm
equipment dealership.
Your satisfaction is the
only thing that makes our
business survive."
VEHICLE SALES & SERVICE
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527-2291
SEAFORTH