HomeMy WebLinkAboutThe Citizen, 2004-10-28, Page 12Complete Car
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INJECTION
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PAGE 12. THE CITIZEN, THURSDAY, OCTOBER' 28, 2004.
Behind the scenes of a collision repair shop
(MS) -- If your vehicle has been
damaged in a collision, you have
probably heard this common
misconception: "Your vehicle will
never he the same."
Chances are, it wasn't your
insurance company representative or
an employee of a collision repair
business who said this. That's
because every day. collision industry
professionals return collision-
damaged vehicles to their proper
condition -- both structurally and
cosmetically.
So what does it take to repair your
vehicle properly after a collision?
Because of today's complex vehicles
and high-quality paint finishes,
technicians need to be properly
trained in the entire repair process to
achieve complete and safe repairs.
The repair process begins when a
detailed estimate is prepared,
indicating all of the repairs needed to
CCNS - If your car battery is dead
or even weak. you're not going
anywhere. It is the leading cause of
starting trouble, whether because of
lights left on, a charging system
problem or other cause.
Sometimes it is just that the
battery has outlived its usefulness.
But even at best, a healthy battery in
80-degree weather has only half of
its output when the thermometer
dips to zero.
When shopping, remember that a
battery is rated by cold cranking
amps (CCA), indicating its power
and the reserve capacity rating (RC),
which indicates how long your car's
accessories can run and still have
enough power to start the engine.
Since starting a car in cold
weather can take up to twice as
much current to turn over a cold
engine, car., in colder climates
would benefit from a higher CCA
rating. Check your owner's manual
for the original equipment
manufacturer's (OEM) minimum
requirements needed for your car
and select the battery adequate for
restore your vehicle to proper
function and appearance. In some
cases, this damage assessment
requires removing damaged body
panels or other parts to get the most
accurate initial estimate possible.
The parts listed on the estimate are
then ordered. The collision repair
business and your insurance
company should explain whether the
replacement parts are new parts
ordered from your vehicle's
manufacturer, used parts ordered
through an automotive recycler or
new parts provided by a company
other than the manufacturer of your
vehicle. You should be informed
about the pros and cons of using
each of these types of parts and their
pricing.
If your vehicle was hit hard in the
collision, the repair facility should
use a measuring system that checks
specific points of your vehicle
your needs. Buying one with an
excessive CCA rating may be a
waste of money.
In every situation, more RC
(reserve) is better, like a little extra
in the chequing account. The size
and number of plates in a battery
determine how many amps it can
deliver. By having more and/or large
plates, you can increase the normal
life of the battery. This is what
distinguishes a three-year from a
five-year warranty battery.
Battery manufacturers build their
products to an internationally
adopted Battery Council
International (BCI) group number
based on the physical size, terminal
placement (where you connect the
cables to the battery) and terminal
polarity. BCI and the battery
manufacturers offer application
guidelines that contain the OEM
cranking amperage requirements
and group number replacement
recommendations by make, model
and year of car and battery size,
CCA and RC specifications.
structure against dimensions
provided by the vehicle or
equipment manufacturer. The repair
facility will also need to measure
your vehicle several times during the
repair process to make sure it is
within the recommended
measurement tolerances. In most
cases, this tolerance is as strict as
three millimetres -- the thickness of
three dimes. Some vehicles today
require a tolerance no greater than
one millimetre.
Whenever appropriate, original
parts are repaired (severely damaged
parts may need to be replaced). A
properly trained technician can
repair sheet metal and plastic so that
it can be difficult, if not impossible,
to find any indication of damage. In
some cases, parts not included on the
estimate may need to be ordered
during the repair process if "hidden"
damage is found.
After repairs are complete, the
vehicle is ready to be painted. The
areas are prepared with fine sanding
and application of primer and
corrosion protection products. The
areas that won't be painted are
protected. The painter then mixes the
paint that will match your vehicle's
finish. A paint code on your vehicle
provides the starting point, but a
trained eye can match the paint to
your vehicle. Often, paint requires
"blending," which helps match the
colour of your car. The paint is
sprayed inside a spray booth
designed to keep dust and other
contaminants from adhering to the
new finish.
Once the painting is complete, the
vehicle is reassembled with all trim
pieces, decals and stripes. If any new
glass is needed, it is usually installed
at this point. The wheel alignment
will also be checked if the collision
damage was severe, if the vehicle
spun, or if a tire, wheel or
suspension parts were damaged in
the collision. This helps catch any
potential problems with the steering
and suspension.
Finally, your vehicle is taken to the
detailing area for a thorough interior
and exterior cleaning. Any minor
imperfections in the new paint
surface will be removed by polishing
and buffing. A final inspection
insures that all work meets the repair
facility's standards, and the final
paperwork is prepared for you and
your insurer.
Throughout this process, the repair
business will be in contact with the
insurance company handling the
claim. The insurer may want to
review the estimate and inspect the
vehicle before or during the repair
process. In some cases, the repair
facility may need to obtain insurer
and vehicle owner approval before
completing additional necessary
repairs not included on the initial
estimate.
Locating a collision repair
business that will follow the above
procedures is important for any
vehicle owner. Insurers and collision
repair business owners alike say the
key is looking for evidence of
properly trained technicians. Tips on shopping
for a car battery