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The Citizen, 1997-06-18, Page 7THE CITIZEN, WEDNESDAY, JUNE 18,1997 PAGE 7. Innovation, technology, expansion lead to success By Janice Becker Citizen staff Continuous expansion, technol­ ogy updating, loyal and dedicated employees and a vision for the future have been the keys to the longevity of Howson and Howson Ltd. in Blyth. "Our bookkeeping has been computerized for 15 years and we were one of the first to computerize the dryer," says co­ owner Jim Howson. Though the office computer systems are now in the midst of the third updating in 15 years, Jim says there are advantages and disadvantages. In their specialized business of grain milling, there are only two or three companies which offer the software required, he says. The improvement to the 'point of sale' information is seen immediately. Instead of having to write out an invoice, which is then entered into the computer the following day by another employee, Jim says the information goes directly into the computer and flows through the entire system. "The new system has helped with the administration business because we call pull up better records and that certainly helps." he says. However, Jim also says anyone considering purchasing new equipment must consider the time and expense for training all the staff to use the new system. "To change an entire system, it is at least double the cost of the hardware and software for the (company) training and self­ training. The amount of internal training is unbelievable," he says. Jim also says computerization is great, but suggests .that purchasers not buy the entire program package, but look just for what you need. Howsons currently have access to the internet and plan to develop a homepage within the next year, he says. Because of their limited market (they are known locally and not large enough to serve world-wide demands), they have been waiting for the right time to go on-line. Aside from the computerized component of their business, Howsons' flour milling business is constantly improving. One of only three companies in he world with state of the art iebranning equipment, Howsons .pecializes in the production of ligh quality, very clean seminole, vhich is used for the production >f pasta. "The debranner removes 85 per rent of the bran, resulting in a ess contaminated product," says :o-owner Doug Howson. Good eminole for pasta has as few pecks as possible, which is reated by the bran. "Ours is leaner and a brighter yellow. The more milling required the duller the colour." When the first expansion occurred last summer, Howson and Howson boosted input to 10 tonnes of wheat per hour through the mill. The most recent addition of milling equipment and a new cleaning house will allow that number to jump by 50 per cent, Doug says. The new machinery will be up and running after an August shutdown, when all the pasta business," says Doug, "with the longer shelf life of pasta, we can shutdown for two weeks to get the equipment in." "The food business is a good one to be in, if you have the right product, and we believe we do," he says. "Pasta is a good, healthy food." Consumption has increased two to three per cent in North America in recent years, says Doug, with wheat consumption looking towards the future, Howson and Howson is taking advantage of their leadership in utilizing the latest technology. By being one of a select group able to produce the high-quality seminole, Doug says they hope to establish a customer base before larger mills make the change. "We are at an advantage," he says, "because of our customer service and our employees." They give Howson and Howson the flexibility to provide quick, efficient service, with a high equipment will be installed. "That is the advantage of the up around the world. With continuous and screen Through 15 years of computerization, Howson and Howson is now in the midst up updating for the third time. Anita Bromley keeps records on her computer. Weighing in Carolyn Somerville works in the recently renovated lab at Howson and Howson, Blyth. 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