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The Rural Voice, 1993-12, Page 27as a gift for a hostess. Last year she had one unique request to make up a basket in a sap pail with a spile included so the recipient could make his own maple syrup in the future. In recent years the Robinsons have realized the potential for providing gift baskets for companies that want to say thank you to good customers. They developed a "Canadian breakfast" basket that includes their own maple syrup, maple butter, maple jelly, candied maple sugar as well as a pancake mix developed by another local small food producer. They approached variouscompanies to see if they were interested and got some orders. The spring season brings a hectic time, both in production and marketing. Beginning in February the 45 miles of plastic tubing must be installed to the 12,000 taps that have been drilled over 180 acres of their own, and some rented, land. They have a large, ultra -modern processing building a mile down the road from their house (the name sugar shack seems ridiculous looking at this operation). When the sap is running they host school tours and bush tours and sell syrup right on the spot. The school tours, she says, help educate a future generation of syrup consumers. She praises the work of conservation authorities near large urban centres for bringing the public back in touch with this taste of nature. During L.:. summer tourist season Susanne is on the road introducing that taste to people all over southern Ontario, from Niagara -on -the -Lake to Toronto to London and Sarnia. She even exports to Detroit. And modern technology has opened up a market in far off Japan. Every year they get quite a few orders by fax from Japan. Service and quality are as much a part of the Robinson product as maple syrup itself. "The only thing we can do is have a good quality product," Susanne says, noting that with a glut of maple syrup on the market in recent years, she can't compete against the low prices. She refuses to be beaten down on prices. "Hopefully if you have good service and good quality customers stick with you. It's kind of nice to have good friends in the business."0 �►IINIIIUUIIU IHHI1IIII llllllllllllllllll1llllllllllll►►nu;: 11"1".."•1"61"...�untlIIIIIIINUI/IIIIIIIIIII�IUII joir \� ®$ dill/llllll Alit plall ignominies 4 NM Ell MEI 1111 ltz rOWNSEND TIRE Beside Radtord's, Londesboro WISHING YOU A SAFE AND HAPPY HOLIDAY SEASON See us for passenger and light truck snow tires On-site Farm Repairs A FULL LINE OF ARMSTRONG, GOODYEAR AND KELLY TIRES. CALL us! 523-4742 after hours 522-1629 George & Matt Townsend with the energy-efficient WaterFurnace® Geothermal System • Let us show you how to save up to 30-65% on utility costs • 3 to 4 times more energy-efficient than standard equipment • Heating, cooling and hot water from a single, indoor unit • Utilizes the earth's natural geothermal energy 114ferFurnace Season's Greetings AUTHORIZED DEALER CLIFF'S Plumbing & Heating Operated" — Cliff Mann Mechanical Ltd LUCKNOW 528-3913 FAX 528-3125 DECEMBER 1993 23