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The Rural Voice, 2004-03, Page 20chefs. There were times when I would come across something in a seed catalogue and I was able to go in after it was grown and say 'Maybe this would suit your menu'." Many of the chefs return the compliment. Often they're world travelers and find an ingredient they'd never come across before and ask John to grow it for them. "It makes it interesting for me. I love to do that sort of thing. "By nature I tend to be a fairly conservative person in terms of risk taking so it was really great that they said to come on in." The farm's name, "Soiled Reputation", came from a friend who heard they were looking for a name and woke up in the middle of the night with the name in her head. The company logo was designed by another friend, poster designer Scott McKeown. Today they grow 15 acres of certified organic vegetables in summer. They grow about 50 different vegetables including crops like onions and leeks that can store for sale in fall and winter. Shallots have also become a big crop. They have a root cellar and have converted the old bank barn on the property for vegetable storage. Root vegetables will keep until April. Beginning in early March staff will start seeding leeks and onions in one of the greenhouses for later transplanting into the fields for summer growth. The crop won't be harvested until December. John sounds like his neighbours when he speaks of the growth of the business. "We did it conservatively. We didn't over -expand. We sort of added a greenhouse every other year for seven years." Today they have 10,000 square feet of greenhouse growing area which allows the couple to produce high-end salad greens for restaurants all year round. "Our goal has been to try and even out the cashflow (between summer and winter)," he says. "Every year it gets a little closer to achieving that goal." That's helped by the differing busy seasons for their clients. While Stratford and Niagara Peninsula restaurants tend to be busy during the summer, Toronto restaurants have highest demand from November to 16 THE RURAL VOICE March. "Our markets now dovetail really nicely," he explains. "Everyone goes to the cottage or Niagara or the Stratford Festival in the summer so they empty out of Toronto. Almost to the week when Stratford declines in October, Toronto starts gearing up. It's nip and tuck some weeks to keep everybody happy. "Our busiest months are probably September to December." Labour is a big part of the operation taking about 40 per cent of gross income. In winter the staff numbers four plus themselves. In summer there will be 15-17 workers. While many farmers complain about the difficulty of getting workers, John has few problems. "They always seem to come along at the right time. We have an active recruitment program in the high schools with teachers we know who put the word out that we're. looking for students. We get teachers who want to try something outdoors for the summer. We get chefs who want to take a year off. We even get (costume) cutters from the Stratford Festival who want to work outside. So its an eclectic mix of people: the occupations they come from and the ages. My parents help us out. They're 64 and come three days a week in the summer until Christmas. We have the best coffee breaks of any place I've ever seen, let's put it this way. The chefs will bring cookies or whatever they're making." A key to the growth of Soiled Reputation has been the Stratford Chefs School. Students at the school get to know local suppliers like John during their training there' and when they go off to restaurants in Toronto or the Niagara region they become promoters of the farm's products. Running an operation like Soiled Reputation where you deal directly with customers isn't for everyone, John admits. "It takes a suite of characteristics. You have to have a good set of communications skills and be able to sell your product. You have to have an understanding of what the chefs want and understand they are the ones driving your market. You have to listen to their demands. And thirdly you have to be a good farmer: you have to be able to grow your product to a set of quality guidelines that they're imposing on you. "You have to wear a number of different hats and some days you feel like you're dragged between pillar and post with going on the road to do sales and seeing your weeds grow taller than your crops — knowing that there's stuff that's not being seen to." Still, despite an established reputation, John feels its important to spend time talking with his customers and build relationships. "I guess I'm always a little self- conscious that our prices are higher than what they could get from California product so they better get value-added right down to me telling them the latest joke I've heard." Finding the way to add value to the product is the way to get your edge, John says. "Add a value-added step to your commodity and you instantly make it more attractive to market." Soiled Reputation. for instance, washes its salad mix before it gets to the restaurant so that saves a step for kitchen crews. John feels Ontario isn't at the disadvantage people sometimes think when it comes to international competition. . Canadians assume that we can't compete with warmer climates in growing vegetables, he says, but we have natural advantages as well. "Our frosts in a cold climate convert all the starches to sugars in carrots and beets and jerusalem artichokes and California is not going to touch that. "Even in the winter time in the desert down in California stuff doesn't really grow, so much as just being in a holding pattern. The lettuces have been around for quite a while in the fields in California by the time they start harvesting the winter lettuce. It's not like it's newly grown fresh stuff. It's almost like a giant outdoor cold storage," One value-added edge Soiled Reputation has over imports is freshness. John takes shipments to the Kitchener bus terminal in special boxes that identify it as perishable product. Within an hour and a half the salad greens are in Toronto where restaurants can either pick up the boxes at the Toronto bus depot or a courier will pick them up and deliver