The Rural Voice, 2001-10, Page 21BUILDERS
BUILDERS
Though he was not present,
Professor Bernie Erven's written
presentation on "people -centred
management" was available for those
attending the meeting. He wrote there
is a growing body of evidence that
businesses employing people -
oriented management are more
successful in meeting their goals than
businesses with production -oriented
management. This occurs because:
• people work harder when informed,
involved and empowered.
• work smarter when encouraged to
learn and apply what they learn.
• stay longer when their career goats
are being satisfied.
• build an attachment to their current
place of employment when they feel
important, engaged and "socially"
involved.
• managers, too, are more effective
when enjoying a steady stream of
people successes.
people -centred management
begins with a change in the
attitude of managers, not
employees, Erven wrote.
Improvements depend on attitudes
toward people, interpersonal skills
and human resources procedures.
"The key manager attitudes are
trust, empathy, optimism, humility,
openness, fairness and a willingness
to share glory," Erven wrote. "The
importance of these attitudes is
emphasized by a recognition that
most of what a manager does
involves interpersonal relationships.
Machines can be hooked together
with no consideration of trust,
empathy, humility, fairness and
shared glory. People cannot develop
into a productive team without
consideration of these attitudes."
The four key interpersonal skills
, are communication, conflict
management and conflict resolution,
leadership and discipline.
Giving clear messages and
listening and using feedback are
especially important. Commun-
ications skills are important in
everything from interviewing while
hiring, to building rapport in the
management team and with
employees, to performance reviews
and conflict resolution.
.Conflict is inevitable in farming
situations, whether between
employees, between employees and
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Sat_ Nov 3 - 11 00 a.m. • Eked Cows
Mon.. Nov. 5 - 10:00 a.m. - Vaccinated Calves 6 Yearlings
Sat, Nov. 17 • 10:00 a.m. • Local Call Sale
Mon., Nov. 19 •11:00 a.m. • Vaccinated Calves & Yearlings
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Goats 6 Lambs
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Thursdays
Fridays
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xttage
LTD.
We build all types and all sizes of Agricultural,
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Harriston, Ontario 519-338-2111
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OCTOBER 2001 17