The Rural Voice, 1979-11, Page 12lack of parts when needed. In busy seasons
it has taken two months to obtain a part
that is needed immediately. One farmer
complained that he was still waiting for a
part for a current model disc after four
months.
Bill Crawford, OFA fieldman for Huron
County, said that he doesn't get too many
complaints that can't be solved. He said
that most of the problems result from lack
of communication.
"One of the parties gets angry and then
they don't talk with each other anymore,"
he said. "When I get called in, the first
thing I do is to re-establish dialogue. After
that it usually works out."
He advises that there is one best way to
handle problems. If a problem crops up he
advises the farmer to talk to the dealer or
supplier first. Often the dealer is bound by
the rules of his supplier or manufacturer.
Every manufacturer has a troubleshooter
called "a blocker", who is supposed to
keep relations between his company and
the customer amiable. So the dealer who
can't solve a problem himself, turns to the
blocker. But, being human, the blocker
may try to shield his company from the
annoying complaints of the buyer by
suppressing the problem instead of solving
it. Then the dissatisfaction sets in. Mr.
Crawford advises farmers to write directly
to the company involved, with copies to the
OFA fieldman. He has found that in the
great majority of cases the problem will
then be solved in short order.
Mr. Crawford said that most companies
will lean over backward to keep their
customers happy, and even when the
buyer obviously has no legal rights they
will often share the cost if there is some
doubt as to responsibility for the problem.
It is all part of public relations. A farmer
who has read somewhere that company X
is accused of poor service will remember
this for years afterward and try to avoid
buying from that company. As long as
farmers use this concern without abusing
it, many problems will be solved without
leaving a bad taste afterwards according to
many of the people concerned.
Opinionated
Why are farm women a minority at meetings?
BY ADRIAN VOS
The wife of the small businessman (include farmer) usually
does as much work to build up the business as the husband does.
Yet, when it comes to recognition, she is usually far behind
him.
He can contribute to the Canada Pension Plan. If she wants in
she must go through legal contortions to qualify. When the
feminists say that the women of the world are treated as inferior
parts of the human species, they have much evidence on their
side. Nevertheless, strident accusations against everything
feminine in the old-fashioned sense of being more loving than
men, and better suited to bring up children than men are, has
done much harm to the just cause of women. If they had
acknowledged from the start that women are equal to men, but
also different, their cause would have been infinitely stronger.
Compared to many parts of the world, Canadian women take a
much greater part in the workforce away from home. Women
working at outside jobs in Canada are at a level of 39%. Only
Denmark with 42% and the USA with 41% are higher.
To my view, this doesn't necessarily mean that these women
want to work away from home. I'm sure that in many cases they
would prefer to stay home to look after the household and the
children.
For farm women who don't work outside, but work alongside
their husband, it is often a matter of choice. But that they don't
get recognition outside their home is, for the most part, their
own fault. They have the same opportunity to take part in the
shaping of farm policies as do their husbands, but the great
majority prefer to stay home and let Joe do it.
That women are not rejected by the men of the farm is shown
time and again. Grace Stalker was elected to the OFA executive
until she resigned. Colleen Brown is as respected as any of the
men on the OFA executive now. Grace Austin of Ashfield has
been a driving force in the Executive of the North Huron local of
the NFU for many years, and Mrs. van Breda is known
provincewide for her activities in the NFU.
More locally, Geraldine Fortune and Beverly Brown are on the
Huron executive, with Gerry a regional director. Clara Keller
from the Perth Federation also is listened to when she speaks at
OFA directors meetings. Nevertheless, at any farm meeting the
PG. 10 THE RURAL VOICE/NOVEMBER 1979
women are a small minority. Why?
Being a farmwife is as much a job as being a farmer. But if
women are content to keep in the background. nobody is going to
draw them to the fore.
Being a farmwife means having the same duties as the man. It
also stands to reason that she won't get them unless she fights
for them. If she is content to have her rights confined to her
family. other women don't have the right to fog ce more on her
than that. They should try to persuade her that she stands to gain
by going out and taking part in mixed society.
Women shouku orknun's compensation and
disability pensions; for the Canada pension plan; for every social
plan that applies to men. But they won't get them unless they
join organizations and start fighting. They might be surprised at
how much support they would get from the men.
Women should go out and take courses available to them at
little or no cost. They should go for public speaking courses, so
they would get confidence in speaking up at meetings. They
should take courses in writing letters to the editor, so they can
make their views known to other people. They should publicly
take credit for their accomplishments instead of hiding their
talents under a bushel. In short, they must come out of their shell
and take their rightful place beside men. Not a half step behind
them as in many Eastern countries, but neither a step ahead of
them as many women libbers would like to see.
The parable of the talents is still applicable today. For those
who don't know it, it was a tale told by Jesus as an illustration of
his teaching. He said that everyone must use the talents he has.
In his example, one buried his talent, so it wouldn't be lost.
Well, he didn't lose it but other people used theirs as working
capital and doubled it in due course. When the cautious one was
called to account for his use of his talent, he said cockily: "That's
what I started out with. i didn't lose any of it, did I?"
That's not good enough. not for the man in the parable, nor for
the farmwife of today. A talent given should return at least
interest and at its best be working capital so it may be doubled or
tripled. Everyone has a talent. The talent should be discovered
and developed to bring fulfilment to the owner and succour to the
community.