The Lucknow Sentinel, 1983-04-13, Page 6editorial page
Lucknow Sentinel, Wednesday, April 13, 1983—Page 6
LUCKNOW ,SENTIIYEL
"The Sepoy Town' ° Established 1873
1 HOM.AS A 1 1OMPSON • Advertising Manager
SHARON J. DIET?
Editor
PAT LIVINGSTON - Office Manager
JOAN HELM Compositor
MERLE ELLIOTT - 1 ypesetter
Business and Editorial Office telephone 528-2822
Mailing Address P.U. Box 400. Lucknow • NOG 2H0
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editorial
Lucknow business community can support two banks
The reaction to the closure of the Royal Bank Lucknow
branch July 8 is unqualified shock.
Lucknow has a viable business community as evidenced
last weekend at the Lucknow Lions Club Home and Garden
Show. It was reassuring to see the number and quality of
exhibits on display.
Lucknow is located in the heart of a rich agricultural
community and the main street is not the only viable
business area. Four farm equipment dealerships, a major
manufacturing concern and three fuel oil services are all
located in Lucknow and are supported by the surrounding
farm community,
Lucknow can support two banks and the people of
Lucknow should have the choice of two banks located in the
village.
The Royal Bank decision to close the branch here is
probably a result of poor head office decisions in the 70s
when they opened branches in too concentrated an area.
Branches in Goderich, Kincardine, Lucknow, Brussels and
Ripley feed off each other and cannot hope to survive unless
they attract new business on a continual basis. Market
fragmentation has resulted.
Perhaps as indicated by the business people of this
community, the personnel appointed to the managerial
Can you identify these
two Lucknow businessmen?
Phone the Sentinel 528®2822
Plan your
Jamboree 83
project now
positions at the Royal Bank were not suited to the
agricultural community where the branch is located and this
too contributed to the branch's low profitability.
It is unfortunate for Royal Bank customers who will see
additional costs and inconvenience to bank out of town,
While the community wants to register a protest that the
Royal Bank has not given the Lucknow branch sufficient
time to succeed, perhaps it would be better to support the
suggestion of Ab Murray, Lucknow village councillor, who
wants to encourage another Bank to locate here.
If the Royal Bank has too many branches in the area to
succeed here and their personnel are not equipped to handle
agricultural related accounts, then the village would be
wiser to encourage another bank to locate here. All Lucknow
business people agree, Lucknow has the business to support
two banks provided the bank is willing to do its share to
attract business.
On thing is also clear. Customers expect customer service
at a bank. Businesses have come through difficult financial
times, with high interest rates charged by banks,
contributing to many of their financial woes. People are not
willing to see customer services eroded while the banks reap
huge profits.
Rural people do not stand in line at the post office or at the
grocery check outs as our city cousins do and they are not
prepared to stand in line at the bank waiting for teller
service. Bank customers are not prepared to pay extra for
services which should be provided as customer services and
which indeed were once provided free of charge as a
customer service,
Banking is a service and as one local businesstitan
commented "a bank should have personality".
Those people in the area who dealt with the Royal Bank
will miss the friendly efficient service at the Royal Bank
branch in Lucknow. And some people say they refuse to
bank with the Bank of Montreal even if it is the only bank in
town.
The poor customer service that sees people stand in line
for up to 20 or thirty minutes, long lineups that extend to the
front door, the refusal by management to put on extra staff
at busy times of the day and the petty service charges for
customer services such as mailing out statements, checking
balances on accounts between statements and service
charges for making deposits, are inexcusable when
customers have paid such high interest rates and continue to
pay dearly for the privilege of banking and borrowing
money.
If the Bank of Montreal is to be the only bank in Lucknow,
they would be well served to increase customer service and
do it with a smile.
Criticizes federation director
To the Editor:
I feel I must question the
credibility of H.C.F.A. after
events of last months
meetings to present time. At
the March 3 members
meeting in Blyth, a motion
was moved by Cletus Dalton
and seconded by Murray
Howatt that Merle Gunby,
Regional Director, take the
motion to the directors
meeting in Toronto that
H.C.F.A. oppose the propos-
ed 100 percent Agricultural
tax rebate program. The mo-
tion carried 48-18.
Dennis Timbrell was pre-
sent at the directors meeting
in Toronto last month and
had a one hour question
period. My motion of opposi-
tion to the proposed 100 per-
cent agricultural tax rebate
proposal was not brought to
the floor. Why not? Regional
Director Merle Gunby was
present as well as other
directors from Huron Coun-
ty.
On April 7, in Ethel at the
members' monthly meeting,
1. ouestioned why my motion
was not brought to Mr. Tim-
brell at the directors
meeting in Toronto. The rep-
ly from County President
Tony McQuail was that I
gave no such direction in my
motion.
I have 48 witnesses to sup-
port the direction in my mo-
tion. I charge the H.C.F.A. is
acting as a dictatorship and
have taken a socialistic
stand on the new
Agricultural tax rebate pro-
posal. I feel this should come
out in the public so the rate
payers of Huron know what
is happening.
It's healthy to have dif-
ference of opinion and they
should be expressed, but it's
much more reasonable to
disagree agreeably than let
it deteriorate into hostile
confrontation. Let us strive
to solve our differences in a
spirit of give and take rather
than in an atmosphere of ar-
rogant authoritarianism.
Isn't democracy at its finest
one foot in the furrow
when members and their
directors present their
cases, as they do in court,
and are willing to abide by
whatever the outcome? Solv-
ing frictions on the grass
root level eliminates the
lingering recrimination
when there are no rules or
when the executive has the
sole authority to make the
final unilateral decision.
High taxes with plenty of
freedom are more desirable
than no taxes without
freedom.
Yours truly
Cletus Dalton
President Ashfield
Township O.F.A.
The Romans gave this month the
name of Aprilis. It is derived from
aperire which means to open,
probably because it is the season
when buds open.
It is not my favorite month.
My old granddad called it mud
month and' he was right. It is the time
of year when any loose earth seems to
arrive at the back door. If it is wet, it
cakes. If it is dry, it becomes grit and
manages to find its way throughout
the house.
I know, i know. It is the month of
warm rain. It is the month when the
daffodils bloom and tulips are a blaze
of color. It is the month when all the
trees are budding and the earth seems
alive with new life.
The Dutch call it grass month and
mayb that is why, in spite of what is
hap Hing throughout our land, that i
cann t put April at the top of my list.
Cut ng grass is not my idea of a
pleasant evening's work.
it is too early to get much work done
in the fields, too early to sit in a quiet
thicket in a fence corner because the
ground is too damp. It is too soon to
realize that the rural countryside has
height and color and depth and sweet
smells and sounds. It is the month
when all the pimples and zits of the
winter come into focus, The barn
appears to be falling down because of
its drunken tilt to the east. The roofing
paper has been blown off during a
March storm and the roof sheathing is
as bare as a wound where the scab has
been ripped off before the healing
process has begun.
The fences need fixing. The potholes
in the driveway have grown to pond
proportions. The cement block
stairwell leading down to the back
door has shifted another half-inch.
That will mean either a two-week
chore for me or a couple of hundred
dollars to a tradesman,
The pesky rabbits have been at the
young trees during this snowless
winter and ringed the bark on at least
two of them. The crazy starlings seem
to have multiplied so much that the
songbirds are frightened, Even the
saucy wrens and the happy
chickadees seem intimidated by these
immigrants who waddle along the
ground like drunken sailors ashore.
Perhaps it is because – as you have
by bob trotter
•ightfully learned – I am basically
lazy. The whole world around me is
busy, busy, busy with spring and all I
want to do is wait, sullenly, for the
warmth of summer.
The heat and humidity of summer
never bother me. I like it. My wife
says it is because there is too much of
the devil in me; that's why I like the
heat.
And perhaps April is at the low end
of my favorite list because, even more
than the fall, it reminds me of the fact
that 1 have seen many springs, that
the blood runs slower now than it did a
decade or two ago.
The greatest tragedy of life is that
thousands of men and women never
have the opportunity to revel in
success. We exist in weariness and
labor. We do not farm; we are far-
med.
Thus April, flowing with life, is a
stark reminder of our mortality.
'l'he message is that April is
beautiful. It tells of the summer to
corse but summer is not here yet.
Should we do what the old kings and
despots did'' They shot the
messenger.