HomeMy WebLinkAboutThe Brussels Post, 1979-10-24, Page 18WE ARE SPECIALISTS IN. .
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FiEE MOBILE SERVICE ON GLASS TO HOME, OFFICE, FARM, FACTORY
AUTO GLASS LIMITED
356 BAYFIELD RD. GODERICH 524-2136
The
Omen
of
Ontario
Phone 887-6173
2A — THE CAR CARE, SUPPLEMENT
What the garage needs to know
While many of us have the
tendency just to dro0 the car
off at the garage or dealer's
lot when it's misbehaving,
hoping the service manager
can find the problem, most
mechanics agree they'd like
a little more specific inform-
ation to start from.
Gord Phillips) of Gord's
Gulf, said he likes customers
to be as specific as posOble
when they bring the car in. If
they just tell him it needs a
tune-up, without describing
what's wrong, then he said
they could spend $50 and still
have the problem.
Bill Dalrymple, service
manager at Rowcliffe Motors
said he finds people in this
area have a fair knowledge of
what a car's problem is when
they bring it in. However, if
they aren't sure, then he and
the owner take the car out for
a test drive to determine
where the difficulty lies. He
said he talks the problem
over with the customer and if
he later finds the repair will
be costly, then he always
gets in touch with the cust-
omer to confirm that they
want him to proceed with the
work.
John Munro, service man-
ager at Seaforth Motors"
agrees people should be
specific - he said some
people tell a mechanic they
want a tune-up, believing
this includes an oil change as
well, which it doesn't. Also,
he said it's better if they tell
a mechanic if they're having
any choke problems with the
vehicle when they bring the
car in. He said with a choke
problem in particular, if the
car is warmed up when it
comes to the lot, then it's
more difficult for the mech-
anic to discover the problem.
Mr. Munro said Seaforth
Motors staff keeps file on all
their customers' cars which
they service regularly. He
said this way they can avoid
selling customers something
for their car that they don't
really need. This however,
only works for the regular or
establishedt customers who
• bring vehicles in for servic-
ing.
Mr. Munro said Seaforth
Motors appreciates custom-
ers who leave both their
home and business numbers
with the staff, since "we
don't like to do anything (to
their car,' without their per-
mission
Fred Tilley, owner of the
Seaforth Canadian Tire
store, said when a car is
brought in for servicing, "we
would like to have the name
of the owner, and the year
and make of the car." He
said his staff would also like
a description of the problem
with the vehicle, when they
first noticed it and how long
the driver can leave the car if
it proves to be a major
problem.
Charlie Campbell, service
manager at McLaughlin
Motors, said there are two
primary considerations for
someone bringing in a car for
a pre-winter checkover.
Those are safety and conven-
ience.
Mr. Campbell said the
safety aspect includes a
check of the brakes, tires and
exhaust system. He said for
example, if the brakes have
been grabbing, this could
result in tires swerving when
someone tries to stop in
winter driving conditions.
Convenience means hav-
ing the car "in good mechan-
ical condition to get from A to
B." He said a car should
operate efficiently when first
started, and all levels of
anti-freeze, windshield
wipers fluid, etc. should be
checked so they're ready for
winter conditions.
Mai c Robinet, manager of
Archie s Sunoco, agrees that
the customer should be spec-
ific about problems. He said
he and the other garage staff
ask quite a few questions
when a car is brought in so
they generally know what
needs to be looked at.
He said when someone
brings a car in for an oil
change, the garage staff also
checks all fluid levels in the
car, including battery, trans-
mission and brake fluid lev-
els.
Classified Ads pay dividends
Dial 523-9646.
Dial Brussels 887-6641.
Dial 527-6240.
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"Huron County's Foremost Car Dealer"
NNW
MOEN
MIMS
IMMO
IS THERE A CAR IN
YOUR FUTURE MOO
MEM
BATTERIES
BRAKES
EXHAUST
North end of Brussels
ANTI FREEZE One of the Largest Stocks
Polyester Snow Tires =
G78-15 39.95
H78-15 42.95 NMI 1 imperial gallon
MEI
SIM
NMI
of Used Cars & Trucks in Steel Belted
Radial Snow Tires #. IMO
MIS
=MI
County of Huron =IP
SIM
IMP
$5.95
over the counter While it casts
FR 78-14 65.95
FR 78-15 65.95
GR 78-15 69.95
-
- -
- -
- SIM
HR 78-15 75.95
Sale good tiniN Nov, 30th 1979 E.
PRICE ALONG WITH GOOD SERVICE
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